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I flew on SQ246 from Brisbane to Singapore and on to Yangon on 16th November. Check-in staff here leave a lot to be desired, couldn't care less, no smiles when I checked in, no connection to me at all as a customer. When the fiight was ready to board, my boarding pass...
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#967755
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I have flown Singapore airlines for years. They have some strict rules on many things, many of which I understand, although most of us who fly Singapore Airlines say they are mostly arrogant. I did not realize how arrogant until they marooned two kids, including my...
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24hrs before flight, I called up the customer care & informed them that I am 3 months pregnant & have 18months old baby with me so I need assisstance at checkin counter to keep bags on belt plus need assistance to keep carry my cabin bags till aircraft. they said it...
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Anonymous

Anonymous Have you contacted Singapore Airlines or Changi Airport with your feedback? My experience with their customer service people has been positive over the years, so it might more...

1.5
I didn't like
  • Staff rudeness
#951853
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Short Review for October 30, 2016, Pc_service

#946155
1.0
Carry credit card of others is a illegal thing I could show my husband card in San Diego not in sfo . They threatened to cancel my ticket *** disgusting airlines Provide good service for the amount u charged.
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Short Review for May 03, 2016, Other

#840510
SA used to be my favourite airlines ofcourse after Emirates. Unfortunately I think you don't deserves to be favourite of any passenger anymore. Reading this bad reviews make me rethink and reconsider my holiday plan. Unfortunately I only had option to fly with you to Christchurch. But now am thinking to replan my vacation to another country.
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Singapore Airlines Baggage Policy Review

#784867
1.3
Cold and inhumane service! Just paid 1700 dollars for excess luggage at melbourne airport. Have been a business class passenger for 15 yrs. Trying Emirates. Heard they're much better!!!!
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Return Ticket Review

#631620
1.0
I have written in to the feedback centre re my complaint on 30th April 2015.I have received an acknowledgement from one Ms Wan Heng To date there has been no offer of compensation.I will be returning on SIA on 7/5/15 too, as I hve a return ticket.I will never fly SIA again!!
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I recently traveled from Sydney to Bangalore on business class. In spite of paying for the additional comfort of business class, I was treated very poorly at the Sydney airport by very cold staff. They also charged me AUD 550 for 10 kgs extra, didn't even give 1...
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1.0
I didn't like
  • Excess baggage policy
  • Customer service
  • Ground staff behavior to business class passangers
#935924
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On the flight from Singapore to Sydney you aircraft is that old that cargo door can't close the seats ar dirty no padeng you serve curry food that smells some peaple get service beafore others dont know why dont mix pasngers that eat smelly food if i wish to fly...
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we have flown with S.A, before and have always highly of them but on our recent trip with them were disappointed we were flying from singapore to london, flt. no. sq322 forwarding to edinburgh with B.A. but our luggage was not forwarded by S.A. which they have done...
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To Dt. 29/11/2015 Singapore Airlines REF: SQ KFLY 8817365774 Dear Sir, I was travelling from Singapore to Chennai on Flt. No. SQ 528 on 28/11/2015 in Business Class under ET No. 61896649616301. I had made a written complaint in your complaint form in flight...
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I have been downgraded from premium economy to economy on my flight from Manchester to Singapore due to lack of planes with the new format So beware if you are going to travel premium economy you can't trust singapore airlines choose a different airline We were offered...
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1.0
I didn't like
  • Downgrade and subsequent compensation
  • Customer service
#713383
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My wife has booked by Singapore Airlines from Mumbai to Sydney via Singapore. As she is very busy and has little time in the morning, we tried to do web checkin for her for her 11:45 am flight from Mumbai. In spite of several attempts by me and our travel agent, we...
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Contact Singapore Airlines

Headquarters Address:
Temasek Holdings
Airline House 25 Airline Road
Singapore 819829
Phone:
(800) 742-3333
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Companies similar to Singapore Airlines

We are currently booked in premium economy flight for DEC 15-JAN 16 between Brisbane -Singapore -Mumbai and return We received an email yesterday about the aircraft don't have a seats ready on the a380 in premium economy and won't be available during our trip,hence...
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Anonymous

Anonymous Singapore Airlines services is getting from really bad to really worse... sad case...