Anonymous
map-marker Jacksonville, Florida

Broken iPad

Cant get ahold of anyone I paid for a year subscription to fix my childrens ipad and now the company is Mia.
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Pat M Xxn

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Verified Reviewer

Simply Mac phone constantly BUSY in PTC GA

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Just want to know if I can bring my wifes Apple Watch Series 5 in for a battery exchange? It will No longer hold a charge. If not there - where can I send it ? Thank youa little frustrated ! Pat McGinn. 404-234-****
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Pros:
  • Good location ptc ga
Cons:
  • Phone always busy

Preferred solution: Someone to answer the phone !!!

User's recommendation: Write a review

Nicole H Wzt

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Verified Reviewer
| map-marker Atlanta, Georgia

Cannot Get Anyone To Call Back

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I have left 3 messages for the SimplyMac store in Athens,GA. I need to make an appointment to have my daughters screen repaired. Their website states under construction and the appointment link doesnt work. I cannot get anyone to call back after 3 voicemails and no one EVER answers the phone! This store is very unprofessional.
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Pros:
  • Location
Cons:
  • Customer service

Preferred solution: A return phone call to schedule an appointment

Josie J Xrn

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Verified Reviewer
| map-marker Hillsboro, Oregon

Never got iPhone back

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Hi my name is Josie Jones I sent an iPhone to streets of Tanasbourne Simply Mac to get it fixed in May at the end of the month and they told me in June that they couldnt really get it to Apple and now here it is the end of July and I still havent gotten my phone fixed or back and Im really getting upset Im about to call my service a.k.a. T-Mobile and report it stolen because its been over two months and I have been calling and emailing you guys for so long now then nobody is getting back to me and it is making me very upset because nobody should have to go through this not even simply young adult like me its getting really irritating that you guys cant call or email people back. My number is 503-453-**** and again my name is Josie Jones and Im calling about my iPhone 12 also I was never given an order or contact ID like nobody literally would talk to me about much of anything besides that its gonna be hard to send my phone out to Apple

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Preferred solution: Let the company propose a solution

User's recommendation: Go to Apple store if u have apple products other wise they won’t give u back your stuff I’ve been waiting for two months now I sent my phone in may never got it back and it’s almost August

Chris K Azh

Not received order

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Bought a 3000& computer. Did not receive and now they are bankrupt. What do I do now? They stole my money.
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Loss:
$3000
Cons:
  • Stole 3000

Preferred solution: Full refund

Anonymous

Not received order

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I never received my order of Mac book pro. 3000$ lost that simply Mac stole. Give back my money. They went bankrupt suddenly.
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User's recommendation: Do not buy from them.

1 comment
Cael Zsh

Same here - $3500

Shellye Zgq

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Verified Reviewer
| map-marker Lakeland, Florida

Lost package

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Delivery with fedex lost package
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User's recommendation: Lost me as a customer

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