New Reviewer

For refund

Simplicity Collection Software - For refund
Simplicity Collection Software - For refund
I PURCHASED A 14 -INCH VINYL CUTTER FROM THEM AND I DID NOT FEEL COMFORTABLE WITH IT SO I RETURNED IT. AND I WAS TOLD THAT,I WOULD BE REFUNDED MY MONEY WITHIN A FEW DAYS.AND IT HAS BEEN NOTHING BUT TROUBLE EVER SINCE, I CONTACTED THE SELLER AND IT TOOK HIM DAYS TO FINALLY PUT THE REFUND THROUGH SQUARE AND THE MONEY IS STILL NOT BACK IN MY ACCOUNT, WHICH IS $400.00.

User's recommendation: PLEASE RETURN MONEY WITH NO PROBLEMS.

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ID
#2432068 Review #2432068 is a subjective opinion of poster.
Loss
$400
Preferred solution
Full refund
New Reviewer

***

Great price, but tech support sucks. never get back to you. Math is never correct on judgements, interest, etc. Stay away from this software
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ID
#1455101 Review #1455101 is a subjective opinion of poster.
Location
Arlington, Virginia
Reason of review
Poor customer service
Loss
$10
Preferred solution
Let the company propose a solution
New Reviewer

Simplicity Collection Software

The company acts as if its operating our of a garage or bedroom. I had one of the first collection agency software written in dos in 1986. Works just fine today and not a competitor of simplicity. I needed a collection software collectors can use online. I guess if you a one person collection agency it may be ok. But you just get the access online only. I feel their customer base is pay day loan bandits that have harm the collection industry.
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ID
#788937 Review #788937 is a subjective opinion of poster.
Location
Atlanta, Georgia
Reason of review
Bad quality

Simplicity software is a ripoff! Data is not secure

I purchased this software after 20 years in collections ,price was to good to be true... Turns out the software has no support, errors, wrong math and I see other users data after error message! Beware! Caused me a lawsuit! Software wont work with credit reporting agencies.. Wont return calls... Local IT guy showed me how easy it was to *** the software and see other peoples data~! Scary! Just ordered Columbia ultimate and it works! should have never wasted my time and money on ***! I cancelled my account and they still charged my credit card! Beware of this company they are not reputable! Only been in business for short time and it's cheap and buggy it's just a beta apparently
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1 comment
#811507

I have been a collection manager for 10 years, we also tried this software. Disaster!

Wrong math, lost data, no support...

they get your $700 upfront and then you loose it! Bad gamble

ID
#485061 Review #485061 is a subjective opinion of poster.
Location
New York, New York
Loss
$10000

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