Simpli Home
Simpli Home Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Simpli Home has a 1.0 star rating from 2 reviews with mostly dissatisfied customers. Pros note price, while cons emphasize long waits, unresponsive customer service, and unresolved replacement requests.
Key Takeaways for Future Customers
- Expect slow resolution times and repeated follow-ups when checking Simpli Home reviews and order status.
- Payments may be processed promptly while issues remain unresolved, so monitor billing and refund requests closely.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service, lack of escalation, and unresolved replacement or refund requests.
- Long delays and unclear ownership of issues suggest risks for subscriptions, auto-ship, or membership commitments.
Positive Feedback
Customers cite competitive price as the primary benefit.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Simpli Home has a 1.0 star rating from 2 reviews with mostly dissatisfied customers. Pros note price, while cons emphasize long waits, unresponsive customer service, and unresolved replacement requests.
Key Takeaways for Future Customers
- Expect slow resolution times and repeated follow-ups when checking Simpli Home reviews and order status.
- Payments may be processed promptly while issues remain unresolved, so monitor billing and refund requests closely.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service, lack of escalation, and unresolved replacement or refund requests.
- Long delays and unclear ownership of issues suggest risks for subscriptions, auto-ship, or membership commitments.
Positive Feedback
Customers cite competitive price as the primary benefit.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Still waiting for the replacement of the artisan media cabinet
- - Waiting since March for a resolution; repeated promises were not kept.
- - Promised a 24-hour call back never happened; media center replacement requested.
I have been waiting since March for a response with absolutely no resolution. Pachi, the person I talked to last Friday, said, 'I'll call you back within 24 hours,' but nothing.
This is incredible. Lie after lie after lie. The supervisor didn't understand the problem. Really, what is there to not understand?
Maybe he or she has never been a supervisor. I also said I want a replacement of the media center. How hard is that to understand?
I have provided all information, replied to all their emails, and still nothing. All false hopes, and yet here I am; another week has passed, and still nothing.
- Price
- Bad customer service
- No resolution 2 months waiting
Preferred solution: Price reduction
User's recommendation: Don’t buy from Simpli-Home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeen waiting for a resolution since March and here we are in May and all I am getting is I’ve escalated the problem. To who because apparently no one is bothering to get the problem solved.
- - Resolution has taken months; customer service needs improvement.
- - Details were emailed repeatedly with no solution.
- - Payment was taken the next day.
Better customer service, a resolution that doesn't take months to resolve issues. The details about the problem have been sent via email over and over and still no solution.
This is incredible. The one thing Simple-Home was quick on was taking my payment the following day. It seems the company is not very large because it's the same person responding to the calls and emails.
I don't think she is giving my information to anybody. I need this issue resolved asap.
- Simple home does not want to solve issues
- Customer service is really bad when you call the phone number
- Amount of time i have waited for issues to be resolved is ridiculous
Preferred solution: Price reduction for the issues with media center and lack of support. A replacement of the media center I purchased. Good customer service no emails asking for the same info.
User's recommendation: Be careful unless you want to wait forever to get issues resolved.
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