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Simpli Home

Simpli Home

www.simpli-home.com
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1.0 out of 5
2 rated reviews
1.0
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2 rated reviews | Is this your business?
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Simpli Home Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Simpli Home has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution

  • Pros: Price.
    Cons: Amount of time i have waited for issues to be resolved is ridiculous, Bad customer service, Customer service is really bad when you call the phone number.

  • Recent recommendations regarding this business are as follows: "Don’t buy from Simpli-Home", "Be careful unless you want to wait forever to get issues resolved.".

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Olivia C Pyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Still waiting for the replacement of the artisan media cabinet

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1.0

I have been waiting since March for a response with absolutely no resolution. Pachi, the person I talked to last Friday, said, 'I'll call you back within 24 hours,' but nothing.

This is incredible. Lie after lie after lie. The supervisor didn't understand the problem. Really, what is there to not understand?

Maybe he or she has never been a supervisor. I also said I want a replacement of the media center. How hard is that to understand?

I have provided all information, replied to all their emails, and still nothing. All false hopes, and yet here I am; another week has passed, and still nothing.

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Loss:
$100
Pros:
  • Price
Cons:
  • Bad customer service
  • No resolution 2 months waiting

Preferred solution: Price reduction

User's recommendation: Don’t buy from Simpli-Home

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Helpful
Olivia C Pyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Been waiting for a resolution since March and here we are in May and all I am getting is I’ve escalated the problem. To who because apparently no one is bothering to get the problem solved.

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1.0

Better customer service, a resolution that doesn't take months to resolve issues. The details about the problem have been sent via email over and over and still no solution.

This is incredible. The one thing Simple-Home was quick on was taking my payment the following day. It seems the company is not very large because it's the same person responding to the calls and emails.

I don't think she is giving my information to anybody. I need this issue resolved asap.

View full review
Loss:
$271
Cons:
  • Amount of time i have waited for issues to be resolved is ridiculous
  • Customer service is really bad when you call the phone number
  • Simple home does not want to solve issues

Preferred solution: Price reduction for the issues with media center and lack of support. A replacement of the media center I purchased. Good customer service no emails asking for the same info.

User's recommendation: Be careful unless you want to wait forever to get issues resolved.

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Helpful

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