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So I called Simple mobile on 3/11/2017 at 8:45 eastern standard time and the representative Abigail was just unprofessional. She told me she is going to look into my account and placed me on hold for 40 minutes. I kept calling her name, but she didn't respond. Simple...
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MariaSM

MariaSM Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

#1019822
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Extremely bad customer service unwilling to fix any plan problems at all. Once they get you to buy a card,they dont give a *** about anything epescially their customers.i will use their service until my cards run out,but i will not ever do businesd with them again and...
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MariaSM

MariaSM Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

1.0
#1012880
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If you have an iPhone do not waste your time and money. Not worth it, no data and customer service guys are no help to fix it. They promote international SMS But never worked, I live in Allston Boston and the excuse they came up with is that where I live has no...
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MariaSM

MariaSM Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

1.0
#1012541
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Simple Mobile Phone Service Review

#990865
1.0
Overcharge for phone twice january
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Simple Mobile Phone Service Review

#989280
1.2
Auto reup use to be every month on the 15th now it has changed to the 11th all of a sudden! Why am I losing days I paid for!!! Absolutely ridiculous! As soon as I find a better pre paid company I am changing it
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Simple Mobile Customer Care Review

#983826
Bought because was a T-Mobile network, the worst customer service ever. Took phone back and cancelled services.
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Short Review for December 02, 2016

#965521
I have signed up for auto reup which should be discounted for $5.00 & hadn't!! Ok... Whatever!!! But why are these f***ing b****es charging my card twice a month! I really hate this service I am changing to a legit provider next month! Don't f*** with my hard earn money!!! VERY BAD PHONE SERVICE PROVIDER HORRIBLE CUSTOMER SERVICE
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Simple mobile is a rip off. They have charged my credit card two times for four months for another customer phone. They refuse to refund my money. i called them for moths , they claim dont know which merchant numbers belong to my phone from the other fraudglent account...
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Anonymous

Anonymous Issue still not resolved.recieved email asking me to contact the same number that was so rude to me several times beware consumer of this company. Don't use their automatic pa...

MariaSM

MariaSM Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

1.3
I liked
  • Very very very unsatisfied
  • I am very unsatified
I didn't like
  • Poor customer service
  • Way they treat custome braking policy
#1008880
Reply to reviews
While on call, the call gets dropped every single at the one of the spots on my way to office. Sometimes the phone loses service all of a sudden while using the phone at home. The customer service for refund dept is so ignorant and ***. I even gave here the exact...
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MariaSM

MariaSM Hi. I am Maria and I work with SIMPLE Mobile. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your con...

I beg you with every single thing you have, do not go with these guys. They are terrible, and would exploit you with their dishonesty. They are WORST than slave masters. I pray they go bankrupt from today. They changed my phone bill due date from 30th every month, all...
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I didn't like
  • Dishonesty
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RIPPING OF the customers. Simple mobile has the worst customer service in US. It's piece of *** service. Very bad connection all the time. Can't use hotspot tethering at all, they don't refund anything even though it's their mistake, they overcharge and steal you MBs...
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1.0
#960908
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I have spent more than two hours (on two occasions) trying to solve an issue. I could not make phone calls!!! At the end of it I still could not make calls. I asked for a refund on they say they had no record of me paying that months bill DESPITE the fact that I...
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AlexTrac

AlexTrac Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

They had server issues where the internet would not connect for the past 11 hours. The customer service line took 40 minutes to get through the first time- for the rep to state their systems were fine & that it was my phone. They sent me a txt with some APN settings to...
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MariaSM

MariaSM Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...

Contact Simple Mobile

Headquarters Address:
Simple Mobile Corporate Office
PO Box 147
East Irvine, CA 92650-0147
Phone:
(877) 878-7908
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This company is horrible..My son has had this service, for 3 months. Then I paid the bill and he no longer could use the phone. I had to wait all night for customer service, just to be on the phone with them this morning for 2hours and still have no phone service.....
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MariaSM

MariaSM Hi. I am Maria and I work with SIMPLE Mobile. Please let me help you get this resolved. Send me an email at SM.CorpResolutionTeam@simplemobilemail.com and we will resolve your...