Simple Mobile
Reviews and Complaints
Crazy murderers
- Anything they can imagine
Preferred solution: Them to off each other as witnesses
I asked for an extension.
- I am very unsatified
- Garbage
- Customer service has no ability to help with system
Preferred solution: Let the company propose a solution
Extension
So far so good
Unauthorised
- Very very very unsatisfied
- Everything this company sucks
Preferred solution: Full refund
The Unlock Deparment Manager is Rude
Preferred solution: Unlock my phone.
Idiot in customer service
Lesson Learned
- Cheap
- Call center
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my puk code locked sim
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boston, MassachusettsIt’s staying the same before entenet slow
Preferred solution: Let the company propose a solution
Simple Mobile is a piece of *** company!!
- Hire real english speakers
- Stupid philippines
Preferred solution: Full refund
Bad data speed reward never load
Simple Sux
Worst network and customer service have experienced
I paid with credit card but I still have no service.
- Very very very unsatisfied
- Phone text capability didnt work the service is poor
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Hi ExcitableBeardedDragon643. This is Maria from SIMPLE Mobile.
We understand your frustration. We do not mean to make you feel this way. Please understand that we can only make adjustments on the account as long as it is being allowed by the system. We have no option to override the system.
We sincerely hope for your patience and understanding towards our procedures. For further queries or concerns, feel free to chat with us at http://bit.ly/2EETNDo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.
Well unless this can be fixed there's nothing to talk about. It just shows the value and quality of the network.
It's poor, there's no value for the customers choice on choosing this network.
Which clearly is also a poor decision. In order for me not to lose my number I have to pay for another month to a phone company that holds no real value on the money I'm clearly wasting.