Janelle B Eys
map-marker Chillicothe, Ohio

Horrible customer service.

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Requesting a replacement recliner due to parts not being available for the last six months to repair my chair

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Loss:
$1000

Preferred solution: A replacement piece of furniture

James N Psf
map-marker Santee, California

the power mechanism on the reclining loveseat Costcos delivered yesterday suddenly stopped working completely..

there is power to the loveseat (indicated by the light on the on/off power button on the loveseat); however, neither side of the loveseat will move in any direction. I have turned the power on/off several times with no change & i have disconnected the power from the loveseat & reconnected it with no change in the resumed operation of the mechanism(s).

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