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Simon Li Furniture

Simon Li Furniture

www.simonli.com
What is your customer experience with Simon Li Furniture?

Simon Li Furniture Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Simon Li Furniture has a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

Positive Feedback

No positive feedback appears in the available review.

Negative Feedback / Risk Areas

  • Frequent Simon Li Furniture customer complaints about poor customer service and long delays replacing recliner parts.
  • Reported power mechanism failures on reclining loveseat units resulting in loss of function despite power indicator light.
  • Parts unavailable for 6 months prevented timely repair or replacement.

Key Takeaways for Future Customers

  • Check Simon Li Furniture reviews before buying and ask about parts availability and warranty timelines.
  • Expect potential customer service hurdles when seeking a replacement recliner or repairs.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Janelle B Eys

Horrible customer service.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Requesting a replacement recliner due to parts not being available for the last six months to repair my chair

Loss:
$1000

Preferred solution: A replacement piece of furniture

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James N Psf

the power mechanism on the reclining loveseat Costcos delivered yesterday suddenly stopped working completely..

AI Highlights
  • - Power is present to the loveseat, shown by the on/off light.
  • - Neither side moves in any direction, despite multiple power cycles and reconnecting.

there is power to the loveseat (indicated by the light on the on/off power button on the loveseat); however, neither side of the loveseat will move in any direction. I have turned the power on/off several times with no change & i have disconnected the power from the loveseat & reconnected it with no change in the resumed operation of the mechanism(s).

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