Simmons Kids Reviews
Simmons Kids Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Simmons Kids has a 3.0 star rating based on 2 customer reviews with a 50/50 positive to unfavorable split; recent recommendations include "Do not buy from them." Reviewers highlight customer service and exchange, refund and cancellation policy as most valued; price level reported as medium.
Key Takeaways for Future Customers
- Check Simmons Kids reviews for recurring parts and assembly issues before purchase.
- Expect medium price level and attention to customer service and refunds.
- Prepare questions about replacements and instructions when ordering cribs or furniture.
Negative Feedback / Risk Areas
- Many customer complaints about damaged furniture and cracked or missing paint.
- Missing parts and screws for cribs reported, complicating assembly.
- Poor customer service responsiveness and issues with exchanges or refunds.
Positive Feedback
Ratings are neutral overall and some reviewers noted acceptable pricing and product value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Simmons Kids has a 3.0 star rating based on 2 customer reviews with a 50/50 positive to unfavorable split; recent recommendations include "Do not buy from them." Reviewers highlight customer service and exchange, refund and cancellation policy as most valued; price level reported as medium.
Key Takeaways for Future Customers
- Check Simmons Kids reviews for recurring parts and assembly issues before purchase.
- Expect medium price level and attention to customer service and refunds.
- Prepare questions about replacements and instructions when ordering cribs or furniture.
Negative Feedback / Risk Areas
- Many customer complaints about damaged furniture and cracked or missing paint.
- Missing parts and screws for cribs reported, complicating assembly.
- Poor customer service responsiveness and issues with exchanges or refunds.
Positive Feedback
Ratings are neutral overall and some reviewers noted acceptable pricing and product value.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need to buy a part crib model018502 0****
Broke plastic part on crib and I cant lower the front panel on the crib. The wood panel goes up and down.
Missing screws issue
Im Missing the screws for the crib how can I get them.and how can I get the instructions.Can you please let me know
Damaged furniture
- - They refuse to answer phones or emails.
- - There is no quality control; all pieces arrived damaged, cracked, with missing paint, not from shipping.
Refuses to answer phones, will not respond to emails, will not take accountability for sending damaged furniture. There is absolutely no quality control being done and every piece of furniture we received was damaged.
Damage did not occur in shipping, box was not damaged at all. Furniture pieces were cracked and missing paint on areas.
Preferred solution: Replacement pieces for damaged furniture
User's recommendation: Do not buy from them
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