They Did what they said... Alarm System Working
We had two nice gentlemen come to the door and they were very nice, very professional and got me to sign the contract. After two months, we've had no problems and we've called one of the reps to come out and install another video camera. Zero complaints for what it's worth... we have enjoyed Silverline Security so far and have turned our neighbor onto them... their family is getting theirs installed next weekend. I've read varoius reviews and was somewhat skeptical of all the alarm system vendors. We get about 3-4 a year during the Spring and Summer months, ADT was horrible, Silverline was good, and another one that was so-so when they came to our door, can't remember the name or company they represent.
I've had nothing but a good experience with Silverline Security. They have been nothing but a fun team to work around. We've been happy for over a year now and really enjoy working with the entire Silverline Security team. The installation went smooth, we were late, they were on time... and all the panels work, unlike the other companies we've worked with in the past. I would recommend Silverline Security to anyone interested in a home alarm system. We've even called up and asked for various technical help, nothing but extremely satisifed with their work. I hope to add on to our office and home next year, I will for sure be calling Silverline Security to help out.
they cover all the important parts of the contract and summarize what they know he/she would not care about. I was told that my rate would be locked in for 60 months not that i was signing a contract for 60 months. After signing the contract, they give a three day delay to cancel. When the customer calls before the three day delay, they wait until after the three days are passed to contact the customer and try to solve the issue. Now that the customer has five year contract, the system is not installed properly, it does not work, because someone could have easily broke ino my home due to the fact that my windows were not alarmed when they were supposed to be, and they refuse to cancel the contract.
j h Xuo
Salt Lake City, Utah
Silverline Security- What a SCAM!!!
Do NOT get taken by this company. They are a shady crew. They are a little mom and pop company who try to sell themselves as a large and successful company. Everything they say and do is a LIE. The sales reps will tell you anything to make a sale. Make sure you READ the contract! The recruiters for this company will tell potential employers that they will make anywhere from $50-100 thousand for one summer of sales. BOGUS!! 99% of reps will make NOTHING at the end of the summer. The company withholds the majority of your sales commission until summer end, and they promise a huge payout then. Good luck collecting a dime!! Save yourself a summer of absolute MISERY and pass on this piece of shi* company. Potential customers: go with a company you can trust; one with a name that you have actually heard of. Just realize that these reps are going to tell you ANYTHING to make a sale. You don't need an alarm system, let alone from a shady, shady company such as this. SILVERLINE SECURITY= SCAM SCAM SCAM!!!!!
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