Raleigh, North Carolina
Buyer beware-no customer service
On 11/22/10 I was talked into purchasing Silver Biotics by a pushy sales person. After reviewing the information about it online I felt uncomfortable taking such a product. On 11/24/10 I returned the unopened product to GNC wanting only an exchange. Since I could not find the receipt they would do nothing. I could prove it was purchased with my debit card since I have access to those records. They should be able to pull up a recent receipt since the "world" is computerized (except for GNC of course) and I had used my Gold Card. I called customer service and they too would do nothing to help. Online the return policy states that if it is a GNC brand they will exchange without a receipt under very strict conditions but if it is a third party brand nothing can be done without a receipt. So now I am out $25 and my only recourse is to throw the product in the garbage and never shop at GNC again. They state that satisfaction is guaranteed but it is not.
Companies Similar to Silver Biotics
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.