Silpada Reviews
Silpada Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Silpada has a 4.5 star rating from 4 reviews; 100% of users would likely recommend. Consumers are mostly satisfied and reviewers value product diversity and low price.
Key Takeaways for Future Customers
- Silpada reviews note a broad product selection and generally low price level.
- Customer service can be helpful; one rep stayed on the phone until a return issue was resolved.
- Website ordering and return directions may require patience.
Negative Feedback / Risk Areas
- Frequent customer complaints about checkout failures and website ordering problems.
- Returns, exchanges, and refund or return policy handling reported as difficult or slow.
- Reports of damaged items and lost stones and limited response after reporting; billing via Affirm noted.
Positive Feedback
Reviewers praise helpful customer service interactions and appreciate the product variety and value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Silpada has a 4.5 star rating from 4 reviews; 100% of users would likely recommend. Consumers are mostly satisfied and reviewers value product diversity and low price.
Key Takeaways for Future Customers
- Silpada reviews note a broad product selection and generally low price level.
- Customer service can be helpful; one rep stayed on the phone until a return issue was resolved.
- Website ordering and return directions may require patience.
Negative Feedback / Risk Areas
- Frequent customer complaints about checkout failures and website ordering problems.
- Returns, exchanges, and refund or return policy handling reported as difficult or slow.
- Reports of damaged items and lost stones and limited response after reporting; billing via Affirm noted.
Positive Feedback
Reviewers praise helpful customer service interactions and appreciate the product variety and value.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Much Appreciated
- - Had trouble getting a QR code for a return.
- - The rep was patient and knowledgeable and stayed on the phone until the issue was resolved.
I had problems receiving a QR code for a return item. My customer rep was patient and knowledgeable, and she stayed on the phone until the issue was resolved.
I was impressed and very grateful for her help. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI would like to get my silpada re sized. I have arthritis an can not put my ring on.
If possible I would like to send my ring back and with exchange of ring in correct size if possible.. I have arthritis an can not get it on my finger.
Preferred solution: Exchange the same ring an size!
Want to make a purchase
For 2days have been trying to place an order, fill in all info for billing including credit card number tap next and nothing happens
Preferred solution: Ability to place an order
Chattanooga, Tennessee
I would like to get my silpada re sized. I have arthritis an can not put my ring on.
I have had this ring a long time! I have arthritis an need it sized! I am 81 years old and I love this ring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged earrings
I received a damaged earring the cole was not made right or broken off but it came that way I tried to put them on they would not clip cause there is noth to clip on at the end
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew ring lost stone
The stone fell out! Im very upset!
I reported this weeks ago.
Nothing has been done. I just paid it off through Affirm.
Preferred solution: Let the company propose a solution
User's recommendation: Don’t buy this ring
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder#12222****
I need to exchange for size three of the rings. So far no response from Silpada. ?????????????????@#####????
Preferred solution: I would like to exchange three rings size 3 for two size 6 and one size7.
User's recommendation: Do not order online return policy stinks.
King Of Prussia, Pennsylvania
I need to exchange three silver rings. Ordered wrong sizes.
- - Requests directions to exchange three incorrect-size size 5 silver rings.
- - Ordered five size 5 silver rings; two are correct, three are not.
This is not a complaint it's a return for size I need directions as to how to make the exchange. I ordered 5 size 5 silver rings two were the correct size.
Three were not and I need to exchange for correct size. I only need directions to accomplish this.
User's recommendation: Send the correct size when ordering rings.
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