map-marker Alexandria, Virginia

Unprofessional approach to helping a patient

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My wife and I went for a second visit to Dr. Silk the eye doctor.

He checked her eye. We asked if he could help sign a paper so my wife can get help with transportation using a taxi to help her get around. First he said there would be a fee then asked me to pay a bill that is not due until 9/26/15. This was for a July visit but we didn't receive the bill until late August.

So they said they won't send this document in until I pay their $ 30 fee and also the bill.

I told them this is like extortion. I thought they were in the business of helping people.

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  • Lie that we owe two months got the bill in august
Reason of review:
Not professional in trying to help people

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