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What is your customer experience with SignNow?

SignNow Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • SignNow has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Put money back", "DON'T USE THIS COMPANY", "Do not touch this app!", "I recommend others not to sign up with you. You make it impossible to talk to someone about a problem by having send an email and having to wait 24 hours to hear from you. Wry bad business practice!", "Company does not reach back out to youķ".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

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Show reviews that mention
refund subscription account request effort thanks mistake hello documents money
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Bridgette Nxr
map-marker Kansas City, Missouri

Illegally charged

My wife's account was changed $95. We do not have an active account.

We need to be refunded please. I would like to speak to a live person.

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Wanda B Vkw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Torrance, California

Can’t retrieve my documents

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I can't retrieve my documents from my Signed Now subscription. I don't know what is going on.

I need someone to call me, please, because I have to work today and every day. Can I please speak with a live person that can help me?

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Marbella Ouh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cordova, Tennessee

You took money out of my account

Why the *** you took money out of my account. Please put my *** money back in my account. I need my money I need my money my money moneys money

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User's recommendation: Put money back

Anonymous
map-marker Chester, England

Refund

Thanks so much I got my refund back.

I really appreciate your effort on my request, thank so much I got my refund

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Anonymous
map-marker Petaling Jaya, Selangor

Refund

Hello Sir/maam I would like a refund for my careless mistake as I have accidentally press the wrong subscription i wanted monthly not yearly

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Arabella Gfg
map-marker Shippensburg, Pennsylvania

Cancel the 7th day free trial.

NO HELP AT ALL. I'm JUST TRYING TO CANCEL THE FREE TRIAL.

It's A GIANT SCAM.

They're still trying to take the after trial fee. Even though i request to cancel

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User's recommendation: DON'T USE THIS COMPANY

Trina H Ayf
map-marker Peoria, Illinois

I have been charged for services Imdidnt get

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When I downloaded your app, I chose the 7 day free trial and was informed immediately that my free trial had expired. I was given choices as to what kind of billing.

I had gone for the 7.99 a month. Your company billed 105.00 and some cents for the whole year. You had informed me that you records showed that Injas the 7day

Free trial when I contacted you. I was not able to use the trial.

I was not informed that you had charged me the full year subscription that I did not sign up for.

I contacted Apple to cancel your subscription and request a refund. If I am not refunded you will hear from my lawyer.

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User's recommendation: Do not touch this app!

Trina H Tlq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Peoria, Illinois

You make it very difficult to resolve issues by requesting communicate by email and having to wait 24 hours for a response. Not good business practice

I was informed my trial subscription expired 5 minutes after downloading your app. I want cancel the 7.99 a mo th business sub I signed up for.

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User's recommendation: I recommend others not to sign up with you. You make it impossible to talk to someone about a problem by having send an email and having to wait 24 hours to hear from you. Wry bad business practice!

Caesar Lye

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Pretoria, Gauteng

To reverse my money because i wanted 7 days free trail but you deducted

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Contains 1 confidential file for company representatives

I clicked on 7 days train but sign now took money from my account i thought free trail means no money will be paid

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User's recommendation: I dont recomend anyone to use the sign now trial

Anonymous
map-marker Bellevue, Washington

Problem sending documents

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No one has reached out to me and it's been about two days why is no one calling back this is not how you conduct business

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User's recommendation: Company does not reach back out to youķ

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