Signet Financial and dealership

I have been told to take the dealership to court the local lower small claims court regarding purchasing the vehicle and being asked about the extended warranty with Signet. It is the responsibility of the dealership to check companies out whom they are dealing with. The dealership did not make any effort whatsoever to notify me several years ago when this occurred. The dealership gave me a $300.00 amount to use on tires, parts, service at the dealership. That does not come close to the near $2500.00 I paid for the auto loan through the dealership. I contacted the attorney general in California who responded back with a letter stating to contact an attorney. I have news for Signet and the dealership.... I am not the type to sit back and be taken without someone being held accountable!
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ID
#495101 Review #495101 is a subjective opinion of poster.
Loss
$2395
New Reviewer

Warranty Fraud

Signet Financial Group Fraud I bought a 2006 Puma Travel Trailer from All Seasons RV in Muskegon, Michigan on October 7, 2006 through Ebay. The salesman was Joseph L. Benedict. Mr. Benedict also sold me an extended service contract with a Signet refund addendum for $1,495.00. The key term of this contract is as follows from the service contract agreement document: “Signet Financial Group (SFG) agrees to refund the full purchase price ($2,500 Maximum) of the service contract to the original purchaser named above only if the service contract runs the full months term and is never used.” This extended service contract I purchased was for seven years and is due to expire October 7, 2013. I have never used this service contract and expected to be refunded the $1,495.00 after October 7, 2013 as agreed to in the contract. I called the number for the Signet Financial Group (listed below) on April 17, 2013 to inquire about the upcoming refund promise. The phone is disconnected and subsequent internet searches about Signet have revealed that the company was an outright fraud and is out of business. All Seasons RV is located in Muskegon and the contact information is as follows: All Seasons RV Supercenter 4701 Airline Road Muskegon, Michigan 49444 Phone: 231-739-**** Fax: 231-737-**** Signet Financial Group is apparently out of business now and their contact information was: Signet Financial Group Western Regional Processing Unit PO Box 6839 Vacaville, CA. 95696-**** Phone: 877-4-SIGNET The President of Signet Financial Group is Gregg Lehman I called All Season RV on April 17, 2013 and talked to a salesman named Mike Coron about this Extended Service Contract they sold me. Mike gave me the All American run-a-round and said All Seasons RV is not responsible for the Extended Service Contract they sold me. He sent me a letter dated May, 2011 from All Seasons RV to their customers stating essentially that they were not responsible for selling me the contract and pointed out exculpatory language in the contract that relieves them from any responsibility for the $1,495.00 due me. Another devious and diabolical aspect about this fraud is that it entices you not to have covered warranty work performed if the cost is substantially less than the cost of the extended service contract because you assume that you would be money ahead if you can re-coup the entire cost of the contract verses losing it if you turn in the cheaper warranty work. Example: Extended Service contract cost: $1,495.00 * Water Heater Circuit Board remove/replace: $250.00 Difference $1,245.00 *Amount is fully refunded if the Extended Service Contract is never used. As this example shows, you would lose $1,245.00 if you turned in the $250.00 warranty work and the company was legit and would have refunded you the $1,495.00. All Seasons RV may not necessarily have a legal obligation to pay me the money owed but they do have a moral obligation. I wrote the check to ALL Seasons RV, not Signet Financial. Also, All Seasons RV represented Signet as viable and should pay me the $1,495.00 and try to recoup the $1,495 from Signet. The salesman really pushed this product and promised me I would get the $1,495.00 refund. All Seasons RV should honor that promise It is my understanding, from internet searches, that some dealerships are reimbursing their customers on a case by case basis. Also, I understand that this Gregg Lehman is now back in business in Texas and living in a multi-million dollar mansion. I will pursue this issue in perpetuity until I get my money back and/or see Gregg Lehman in jail. My contact information is as follows: Randall J. Jackson 9000 Cascade Road Rochester, Illinois 62563 Phone: 217-498-**** Residence 217-725-**** Cell Email: Rjack68144@***.com
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ID
#456725 Review #456725 is a subjective opinion of poster.
Location
Rocky Mount, North Carolina
New Reviewer

Toyota extended warranty refund adios

In 2005 we bought a 2005 Toyota 4runner from a Carson City, Nv dealer. In closing the deal the salesman talked us into buying th 100k/7yr extended warranty. If you did not use it during the warranty period, we would get a refund of the cost of the coverage, $1695. Well the time has come to get our refund and surprise... The warranty company, Signet Finacial, went bankrupt last April, 2011. Gee isn't that just swell? The company nor Toyota notified us to the wonderfull fact. I haven't talked to the dealership yet but I would bet a paycheck they are going to do zip claiming they are not responsible. I think it boils down to the integrity of the dealership that we trusted making the decision to buy the coverage. Didn't they, Toyota, check this company out to make sure the funds were in escroe or secure? Apparently not. Be aware of extended warranties. You have no gaurranties you will ever get to use it!
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3 comments
#912956

We are in the midst of the same issue. We bought two new cars, accepted the extended warranty offered, and Toyota of Carson has washed their hands of any responsibility.

We have relatives who own a Toyota dealership in another state, who offered the same warranty deal and they were found 100% responsible even though the warranty company went bankrupt.

Pursuit with the Attorney General and BBB are the first steps...

#513981

Sara, you got a better deal than I did. However, the dealer did tell me that Toyota paid Signet $165 per policy. I don't know if that is true or not.

#487682

I did contact my dealership who had over 600 complaints so they had heard the song and dance many times before me. They immediatelt denieded all responsability for the problem.

But after my wife and I worked on the "moral" thing to do angle, we were able to at least get $300 shop credit for future visits. I can see their point of view but the refund should have been secure and they are partly at fault.

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ID
#315347 Review #315347 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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