Treyvon Eix
map-marker San Francisco, California

Ill treatment of loyal customer

Signature Needle Arts - Ill treatment of loyal customer
Signature Needle Arts - Ill treatment of loyal customer - Image 2

They may have good products, but the customer care SUCKS!!! Also, they make their customers wait indefinitely for a replacement of a defective product.

They don't have knitting needles in all sizes. And no compensation, not even free shipping to make customers happy. I am a loyal customer and have spent hundreds of dollars at this company. Why must I feel like I have to eat *** every time I want to order another needle from them?

They have bad attitude. Just because many people are willing to be treated like second class citizens, they think they are hot *** and people will stand for their bad customer treatment.

View full review
Loss:
$47

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