Sightly
Sightly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Predominantly negative sentiment in recent Sightly reviews with repeated claims of misleading guarantees and persistent billing; consumers rate the experience poorly and note the price level is high.
Positive Feedback
Some reviewers praised individual account managers for clear communication, but positive mentions are rare compared with complaints.
Negative Feedback / Risk Areas
- Frequent Sightly customer complaints cite unauthorized recurring billing and difficulty securing refunds.
- Multiple reviews describe broken promises about search ranking and misleading ad content.
- Consumers report poor customer service response and a strict cancellation policy that blocks refunds.
Key Takeaways for Future Customers
- Check Sightly reviews and demand contract terms in writing before signing.
- Monitor billing closely and be prepared to dispute charges if results and refunds are unclear.
- Clarify guarantees and cancellation windows to avoid subscription surprises.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Predominantly negative sentiment in recent Sightly reviews with repeated claims of misleading guarantees and persistent billing; consumers rate the experience poorly and note the price level is high.
Positive Feedback
Some reviewers praised individual account managers for clear communication, but positive mentions are rare compared with complaints.
Negative Feedback / Risk Areas
- Frequent Sightly customer complaints cite unauthorized recurring billing and difficulty securing refunds.
- Multiple reviews describe broken promises about search ranking and misleading ad content.
- Consumers report poor customer service response and a strict cancellation policy that blocks refunds.
Key Takeaways for Future Customers
- Check Sightly reviews and demand contract terms in writing before signing.
- Monitor billing closely and be prepared to dispute charges if results and refunds are unclear.
- Clarify guarantees and cancellation windows to avoid subscription surprises.
Turn one complaint into a collective action
Lake Forest, California
Sightly is a complete SCAM be Warned
- - They promised a top Google page in 2 days.
- - No page appeared after a month.
- - Cancellation must be within 48 hours.
- - Refunds denied after chargebacks.
They contacted me claiming I would be first on the Google page and I asked how long it would take to get me there, they claimed about 2 days so I began checking every day after the 2 days had past and I never even saw my company within the first month anywhere near the front page, so I contacted them to cancel and there cancelation policy is that you must cancel within 48 hours of the billing period, maybe that's why it takes 2 days to get on the front of Google, however it will never happen and they will not give you your money back, I even tried to have Amex take it back but they wouldn't so I decided to cancel them too for their lack of support on the matter. Both companies suck big time.
Preferred solution: Full refund
Canoga Park, California
Do not do business with this company Scam scam scam
- - Promised #1 Google ranking at 5.99 per call; 20 calls; at least 10 scams.
- - Ad never appeared first; cancellation; 360-something owed; 599 charged.
They promise they going to put me number one on google in the call for click
And it's going to be 5.99 for each call then after 20 calls and at least 10 scam calls
(from the 20 calls) which I believe they responsible I calling them and let them know I never see my add in the first position and therefore I like to cancel my account they told me I owed them 360 something $$$ so I told them I want to pay only 5.99 for a call like I been promised they didn't want to so I make a dispute and then even i Cancelled the account after 12 days I lose the dispute and they take all the money (599) so beware of them and if someone can help me please call 408-320**** tnx
Complete scam
- - Feb 2012: rep claimed Google partnership and a 30-day trial.
- - Billing ran for 10 months at 89.95; ads show wrong name/phone and refunds denied.
It has taken me a while to post an update. Sightly did in fact end up refunding all of the money they had stolen from my business.
Although it was not easy and took me posting multiple complaints online, including the BBB, their facebook page, and the attorney general in California and my state as well. Allison is a very rude and unethical person who should not be in a management position. She has no customer service skills whatsoever. She never would take responsibility for the lies that her staff told and all the way to the end very rudely insisted that I was wrong and the one being untruthful.
This has definitely been a learning experience for me and my business. Always do your research before giving out any credit card information. There are way too many scams out there these days.
What seems like a reputable company because they try to portray that they are associated with google. If the company can't wait for you to do your due diligence then they are a scam.
I was contacted in February 2012 by a representative claiming to be a partner with google and doing youtube videos with a 30 day free trial. To summarize the situation, the 2nd representative was told we were no longer interested.
They have now been billing me for 10 months, 89.95 per month. Plus, in the ad they have been displaying on youtube it has the incorrect information. My business' name with the wrong phone number. No telling how much incorrect information is out there about my business now, that I have to pay yet another company to clean up for me now.
Also, in the ad it says up to 80% off, I don't run specials like that and I feel that it is very misleading to potential clients. Maybe that is how Sightly gets business but that is not how I do business. I don't "trick" my clients into my services. I have spoken to numerous managers with Sightly and they have all told me they would get back to me.
Most recently today, I spoke with Patrick and he informed me that Allison has said she "will not" refund my money. This is absolutely unethical and ridiculous business practice that you have Sightly, CitySquare, Backyard...whoever you are!
Sightly.com total liars and scammers
- - Kelly guaranteed top 3 Google listings, but my ad shows on page 5.
- - I switched from Google Adwords, lost money, and am seeking a full refund.
I was called by Kelly who guaranteed me one of the first 3 listings in Google search. Well you cannot find my ad except in the 5th page.
I had a Google Adwords account and was doing great. he convinced me to go with them for the guarantee and to save money. What a diaster. I have contacted credit card company for full refund.
I do not understand how the owner allows this to happen. I have been in business and will not have an unhappy customer. They lie cheat and attempt to steal. If you want to CALL ME ON MY CELL PHONE i WILL VERIFY ALL THIS INFO IS CORRECT.
Stay as far away from these scammers as possible. My one good experience was with the account manger who after a week told me that my budget would be burned up if my ad were bid higher. I was spending $800 a month with Google and getting results. With them I have lost at least $9000 in business this week.
My cell is 304-270-**** my name is Howard schwartz my business is heatman.com. It disgusts me to have to deal with scammers like this. However I will recieve a full refund from my credit card company. I have already put in a protest because of their lieing salesman Kelly.
Beware and call me for info I am glad to stop a thief. Howard Schwartz
Seems almost every person calling from Sightly has an Arab accent.
These companies tend to be scammers anyway. If you are *** enough to support scam organizations, at least support American scammers.
Do they really believe we cant recognize an Arabic accent? Seriously no one believes your are named Kane.
Replying to
Sightly.com is a scam
- - Pixeflish Backyard.com GoBackyard.com Sightly.com are scams.
- - They change names and staff often to keep billing; they may seem competent.
Pixeflish = scam
Backyard.com = scam
GoBackyard.com = scam
Citysquares.com = scam
Sightly.com = scam
They change their name and their employees every few months. This place is an intentional scam designed to lure small businesses in. They will bill you over and over, while changing account reps (none of which have any record of past promises or processes) so that you never get what you've been promised and you will have to cancel your credit card to get them to stop billing you (because they never will). They seem very competent and professional in the beginning. DO NOT BE FOOLED!
Pixeflish = Backyard.com = GoBackyard.com = Citysquares.com = Sightly.com = scam
2 month customer here. All I get for past two or three days is a busy signal.
I left a voice mail with my contact (J. Logback) a week ago and he never returned my call. I stopped my account online 2 days before my billing date yet they went ahead and charged me the $299 anyway. POOR CUSTOMER SERVICE at best ...
a total rip-off at worst. Contacted my credit card company and I am getting a full refund ($399 + $299) due to non-performance since their "targeted ads" were not as they promised (no video created either).
Too long to get into the details here but let's just say they did NOT perform as agreed. Credit card company (Chase) has been very helpful in protecting me financially from this company.
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We were scammed too. So have dozens of other businesses.
hey prey on small businesses because they know it's not worth the time and legal expense to go after them for a few hundred or thousand dollars.
Weasels.
Elocal Listings = Pepperbottletechnologies = Jhe = Vidgits = Pixeflish = Backyard.com = GoBackyard.com = Citysquares.com = Sightly.com = Appstack = Scam
You have to contact your credit card company. This is a business that should be in jail for lieing.