Sig Sauer Academy
Sig Sauer Academy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sig Sauer Academy has a 3.7 star rating based on 1 review and appears mostly neutral in Sig Sauer Academy reviews, noting quality products but mixed experiences.
Positive Feedback
Customers cite conscientious covid19 practices, knowledgeable staff, and quality products as strengths.
Negative Feedback / Risk Areas
- Repeated delivery delays and prioritizing new buyers over prior paid orders are major customer complaints.
- Sales reps suggesting expensive workarounds instead of honoring original orders creates billing and refund friction.
- Instructors can be condescending to novices, reflecting poor customer service and not being customer-oriented.
Key Takeaways for Future Customers
- Buy items they have in stock for same-day delivery or consider other Sig dealers.
- Expect knowledgeable staff but vet classes and ask about instructor style beforehand.
- Confirm ordering, delivery policies, and refund handling before purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sig Sauer Academy has a 3.7 star rating based on 1 review and appears mostly neutral in Sig Sauer Academy reviews, noting quality products but mixed experiences.
Positive Feedback
Customers cite conscientious covid19 practices, knowledgeable staff, and quality products as strengths.
Negative Feedback / Risk Areas
- Repeated delivery delays and prioritizing new buyers over prior paid orders are major customer complaints.
- Sales reps suggesting expensive workarounds instead of honoring original orders creates billing and refund friction.
- Instructors can be condescending to novices, reflecting poor customer service and not being customer-oriented.
Key Takeaways for Future Customers
- Buy items they have in stock for same-day delivery or consider other Sig dealers.
- Expect knowledgeable staff but vet classes and ask about instructor style beforehand.
- Confirm ordering, delivery policies, and refund handling before purchase.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Failure to deliver on purchase
- - I bought a rifle in July and it's waiting for the factory to ship.
- - New buyers get the model first; upgrades cost about 40% more.
Company fixed the issue and I have been provided with product or service ordered. Product delivered..
I purchased a rifle in early July. They keep saying they are waiting for the factory to ship.
Now (November) I'm hearing that the model is finally shipping and they sell out quickly to new customers. Shouldn't those of us who already bought and paid for that model receive the first ones out? Now because prices are higher they can make more money from new buyers.
Meanwhile the sales rep suggested that I cancel my order with factory upgrades, buy the base model and purchase the upgrades separately... for a 40% increase over the factory version that I already paid for.
- Conscientious about covid19
- Quality products
- Knowledgeable staff
- Condescending to those new to the sport
- Not customer-oriented
Preferred solution: Deliver product or service ordered
User's recommendation: Only buy what they have in stock and can deliver that day. Or find other Sig dealers who are not so closely affiliated with Sig.
Epping, New Hampshire
???????????????WHY?????????????
- - Sister in her 60s got an AR.
- - The range instructor humiliated her, and they will not buy Sig Sauer products or the $250 class.
I am so pissed. I Managed to talk my older sister into getting an AR for home protection. (shes in her 60's) Recommended sig sauer since they are supposed to be one of the best plus she lives close by their company. I convinced her to take their class since she has minimal experience with AR's (taking them apart and cleaning them). That part of the class went ok. Out at the range the instructor apparently singled her out in front of the other students criticizing her every move, hovered over her the entire time, embarassing and humiliating her. He acted more like a Marine drill instructor than an educator, questioning why she wanted this rifle, where she used to work etc.
I live 1400 miles from her and I was the one to recommend the 5.56 because it is lightweight, has little kick, ammo is cheap, and can be modified to hold a flashlight, red dot laser amongst other things.
Now because ot this intimidating instructor of yours, I as well as my sister will never buy or recommend another Sig Sauer product or their $250.00 class.
Respectfully Furious
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