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Siete Family Foods

Siete Family Foods

sietefoods.com
What is your customer experience with Siete Family Foods?

Siete Family Foods Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Siete Family Foods has a 2.4 star rating from 5 reviews; overall sentiment is mostly dissatisfied with some praise for product quality and taste.

Key Takeaways for Future Customers

  • Products often praised for quality and taste; many mention better ingredients and flavor.
  • Expect possible broken taco shells on arrival and short expiration dates.
  • Be aware of customer service issues when seeking refunds or answers.

Negative Feedback / Risk Areas

  • Repeated customer complaints about broken taco shells.
  • Poor customer service: unanswered calls, emails, and reported refund runaround.
  • Short or inconsistent expiration dates on chips and products.

Positive Feedback

Customers like the taste and ingredient quality; reviewers who enjoy the products note good flavor.

View full overview ›

Media from reviews

Siete Family Foods - Feed back
Siete Family Foods - Refund for bag full of over cooked chips that taste horrible
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Show reviews that mention
broken shells quality remedy products ingredients family half shells crane concern
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Starlynn Dns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sarasota, Florida

Canceling order that is in my deceased husband's name

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Once I was able connect with a person, the issue was immediately resolved. Before that it had taken me several days to no avail.

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Carol C Atb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Worcester, Massachusetts

Dissatisfied customer

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AI Highlights
  • - The family enjoys these products and wants better ingredients.
  • - Taco shells arrive broken each time, including three in the latest box.

To whom it may concern. I am writing to inform the company that I have been purchasing many of your different products.

My family enjoys them and is happy to buy things made with better ingredients. I realize better quality is more expensive, but that should also mean you receive what you pay for. Each time I’ve bought the taco shells, there have been broken shells. The time before this last box, half of them were broken, and we had to use them differently; this time, 3 shells were broken, which ruins one person's meal as I am a family of four.

I don’t know if you should change the packaging, but I will no longer buy broken shells. I could just buy tortillas if that’s what I wanted.

I hope there is a remedy. Sincerely, Carol Crane.

Pros:
  • We like the quality and taste
Cons:
  • Taco shells are always broken

Preferred solution: Price reduction

User's recommendation: Don’t depend on the shells to not be broken.

View full review
Anonymous
map-marker Worcester, Massachusetts

Dissatisfied customer

AI Highlights
  • - Family enjoys products and wants better ingredients.
  • - Some packs arrive with 3 broken shells; seeks remedy and better packing.

To who this may concern . I am writing to inform the company that I have been purchasing many of your different products.

My family enjoy them and are happy to buy things made with better ingredients. I realize better quality is more expensive but that should also mean you receive what you pay for and almost each time Ive bought the taco shells there has been broken shells. The time before last half of them were broken and we had to use them differently, this time 3 shells were broken . Which ruins one persons meal as I am a family of four .

I do t know if you should work out the packing but I will know longer buy broken shells I could just buy tortillas if thats what I wanted.

I hope there is a remedy . Sincerely Carol Crane.

View full review
Anonymous
map-marker Tallahassee, Florida

Rancid Bag of potato chips

AI Highlights
  • - Rancid barbecue chipotle chips; customer contacted Siete with required info.
  • - A replacement was promised but not provided; customer got a runaround.

I contacted Siete about a rancid bag of potato chips ( barbecue chipotle) gave all the information they asked for they lied and told me they would replace them and all they did was give me the runaround and lie, this company is not a reputable and they will lie to the consumers ..

User's recommendation: Be cautious with Siete Company they will lie to you

View full review
Ahmaud Iub

Feed back

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AI Highlights
  • - The sea salt chips had no flavor.
  • - I've had their sea salt chips before with no issues.
  • - It tasted like plain potatoes.
Siete Family Foods - Feed back

I brought a bag of sea salt chips and it has no flavor not even a slight hint of salt, I have gotten plenty of their sea salt chips and never experienced any issues. It tasted like I was eating plan potatoes.

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Doral Xsn

Customer service

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AI Highlights
  • - Chips expire in two months; asked for expiration date and got no answer; they won't answer pre-purchase questions.

I like the product, but customer service is atrocious.

I bought Maiz chips from them directly. Expired in two months.

Emailed asking what the normal expiration date was at production. Gave chips away since I wasn't going to eat 12 bags in two months.

Reply states two months is acceptable?

To them I guess. Never got an answer to expiration date.

So they refused to answer the question and told me that what was acceptable to them should be acceptable to me.

They also don't answer emails about products before you buy.

Sorry, unacceptable.

Loss:
$30
Pros:
  • Good product
Cons:
  • Short expiration dates
  • Customer service
View full review
Artis G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund for bag full of over cooked chips that taste horrible

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AI Highlights
  • - Refund requested for burnt chips.
  • - Cannot return to store due to distance and disability; requests mail or email coupon for 5oz bag.
Siete Family Foods - Refund for bag full of over cooked chips that taste horrible
Original review updated Nov 10, 2022

I would like a refund because all the chips are brown and not light and taste burnt. I am disabled and was a couple hours a way from home and bought the tortilla chips a store, and I can't take them back to the store because someone drove me to that far away city.

Please mail or email a coupon for the 5 ounce bag of chips

Preferred solution: Full refund

User's recommendation: No one answers your customer service line at 512.434.0172

View full review

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