Thomas D Emc

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A problem with a code

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SIE Santa Monica Studio - A problem with a code
SIE Santa Monica Studio - A problem with a code - Image 2
Updated by user Feb 16, 2023

I have never received a reply from SANTA MONICA STUDIO I EMAILED THEM ONCE MORE AND STILL HEARED NOTHING BUT I FEEL THAT MY PROBLEM IS WITH GAME THE COMPANY I BOUGHT IT FROM AS MY CONTRACT IS WITH THEM BUT THEY JUST PASS THE BUCK TO SOMEONE ELSE I JUST WANT A NEW CODE...

Original review Jan 16, 2023
I bought a new PlayStation 5 from a company called game on the 25th of November 2022 and part of the deal was a voucher to redeem a free copy of Gods Of War Ragnorak with a 12 digit code to redeem the copy but when I entered the code it said that it had already been redeemed so I never got the game so I contacted the company game about this an d they eventually got back to me and told me that I would have to contact the makers of the game and speak to them about it so I am now asking yous why this code is saying it was already redeemed and now I have been left without part of what I paid for through no fault of mine I just want what I am entitled to please help yours Thomas Docherty
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Pros:
  • Reserve judgment until i get a answer to my complaint
Cons:
  • Same as above

Preferred solution: The free game Gods Of War Ragnorak I am entitled to

User's recommendation: Don’t just let it go fight for what you are entitled to

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