by WorkablePersian #1317611
my carefree awning has failed twice. I have a 2017 roamer 376FBH which has an awning that goes over the kitchen slide. On my second camping trip with the new trailer I put my awning out. I adjusted the tilt to allow for water drainage in case it should rain. Well it rain...
Dometic - Deceptive & non responsive
by PissedConsumer1245475 #12454751.5
I purchased a 9500 roof mounted awning based upon dometic website info & buyers guide. The guide said self supporting awnings came with support legs.
This awning did not & Dometic just blew off my concern & has since deleted all info on 9500 awning from their website. What a horrible company to deal with & total lack of concern for customer.
They need customer service training. Another pissed off customer
by ShimmeringSumatranRhinoceros622 #12692992.6
ordered, received, installed awning for slide out fewer than two dozen in/out cycles over six months before roller tube quit retracting. Ball bearings rolled out end of tube, obvious bearing failure. claim submitted by camping world, denied by carefree "failure possibly...
by ccc2698 #11424411.0
We purchased a blue fabric awning from Camping World 8/18/17. Camped 4 days, no trees, no sap, no birds- made sure it was clean with a brush before rolling it up. Opened it just prior to putting it in storage and found spots all over it. They would not wash out with...
Carefree Of Colorado - Second awning collapse in 12 monthd
Carefree Of Colorado
by WorkablePersian #1267555
I have had another one of these fail. This time in a lite rain. Open range needs to change their vendor for awnings.
Rv Parts Country - Terrible customer service need to talk to a Human *** you email them they just TRASH IT
Rv Parts Country
by batterytech_2000_85 #1137749
Ordered slide out awnings payed good money and one was too damn short did not even come close but I guess I am stuck with their junk. Also received a email from them telling me their was a duplicate order on the way.
I emailed them to tell them and have got no answer from their terrible customer service. I will never order from them again and they get free advertisement on Facebook and anywhere else I can tell people not to order from them. I GOT SCREWED ROYALLY. AS you can see by the uploaded photo the rear awning is too narrow should have been 66 inches it is just 55 inches the carton it came in had it 66 inches but when it was removed we got what you see.
this was a $578.00 order plus I had a professional installer which cost $300.00 if he has to came back to straighten out their mess it will be another $150. to remove this mess and put the right fabricate on the roller which by the way is the old one the new one with the new fabric was too short.
Carefree Of Colorado - Absolutely Junk and horrible warranty
Carefree Of Colorado
by PissedConsumer1262152 #1262152
Bought a new camper with an electric care free awning. On the FIRST USE, the arm snapped at the joint and buckled inward.
Even with my dealer inspection and stating the cause of the damage was NOT caused by misuse or neglect, care free denied our claim.
There ought to be a law....and if there is, we will find it. Look elsewhere or buy a portable canopy for your RV.
by imstillcamping #9213211.0
My travel trailer came with a Carefree Travel'r awning. The awning arm broke due to a small rain that ordinary manual awnings, such as we had on our previous trailer, would have easily handled.
The owners manual warns against wind and rain, but even small amounts will...