Side Deal
Side Deal Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Side Deal has a 2.3 star rating from 3 customer reviews with most consumers dissatisfied and a 67% unfavorable rating distribution.
Key Takeaways for Future Customers
- Side Deal reviews note a rotating selection and frequently great prices that can yield deep discounts.
- Membership can offer benefits like free shipping but availability varies and items may sell out quickly.
- Expect email-only support and no listed phone contact when researching this seller.
Negative Feedback / Risk Areas
- Recurring Side Deal customer complaints cite poor customer service response and slow turnaround on issues.
- Delivery problems and claims handling were reported with limited assistance from the seller.
- Issues reported with billing, refunds, subscriptions and limited contact options increase resolution friction.
Positive Feedback
Customers praise the rotating selection, occasional deep discounts, and instances where support corrected delivery problems and honored refunds or exchanges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Side Deal has a 2.3 star rating from 3 customer reviews with most consumers dissatisfied and a 67% unfavorable rating distribution.
Key Takeaways for Future Customers
- Side Deal reviews note a rotating selection and frequently great prices that can yield deep discounts.
- Membership can offer benefits like free shipping but availability varies and items may sell out quickly.
- Expect email-only support and no listed phone contact when researching this seller.
Negative Feedback / Risk Areas
- Recurring Side Deal customer complaints cite poor customer service response and slow turnaround on issues.
- Delivery problems and claims handling were reported with limited assistance from the seller.
- Issues reported with billing, refunds, subscriptions and limited contact options increase resolution friction.
Positive Feedback
Customers praise the rotating selection, occasional deep discounts, and instances where support corrected delivery problems and honored refunds or exchanges.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
No response to my difficulty
Fed Ex delivered to mailbox on busy street far from house. Package was gone when I got there.
Fed Ex said contact shipper to get them to file lost item claim. So far three requests for assistance with explanation of problem have resulted in one canned response with no reference to my detailed statement and no assistance at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo Customer Service Phone Number
I received an email from FedEx stating that I was receiving a package today from this company, and I never ordered anything from them. I've never heard of them, and I can't find a way to contact them to find out what is going on.
If I email them, who knows how long it will take for them to get back to me?
If this is fraud, I want to get it resolved ASAP. It's ridiculous that they have no customer support phone number.
Preferred solution: Full refund
Their is no email address, so I have no way of voicing my complaint
I ordered a dog tent for my dog and its to small. I asked for a larger one or a refund. The only thing I received is we'll contact you in two days.No directions on what to do or how to take care of this problem
User's recommendation: give a email address or some way to contact co.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery issue resolved
Side Deal offers great prices on a wide variety of rotating items. Depending on what you're looking for you can get some deep discounts.
Recently I ordered some dog treats on an extreme discount due to the fact that the best-buy date had just passed a week or so prior.
The dog doesn't care, and the discounts mean we're able to spoil her more. A 28oz bag of these treats is currently $13.99 at other stores, and Side Deal sells a 4-pack of these bags for $12. I pay $5 a month for a membership, and get free shipping on all orders, so overall the price ends up being a steal here.
Most importantly, the company makes things right. We had a delivery issue and had to reach out to support.
The delivery courier marked the package as delivered, but they marked it delivered in a city that doesn't match the delivery address, how odd!
Even though Side Deal only offers email support, they respond rapidly I heard back in less than a day even during evening and weekend hours. You're communicating with real people who can read and understand the issues and immediately work to make things right.
- Great prices
- Always rotating selection
- Great service
- There are quantity limits on some items
- Sometimes deals sell out quickly
User's recommendation: Don't hesitate to order if you see a deal on Side Deal
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