Anonymous
map-marker Salem, Oregon

*** dealer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Bunch of idiots who tell you wrong information and try to scam you, almost got me but I decided not to buy car. Thank god

View full review
Reason of review:
Poor customer service
Anonymous
map-marker Woodburn, Oregon

BEWARE - DO NOT BUY A CAR FROM SIAMAK'S

I am from Las Vegas, NV. and bought a car from Siamak’s Car Company:

I found a vehicle that I was seriously interested in at Siamak’s Car Company of 777 Arney Rd. Woodburn, OR. 97071 – Phone 503-982-****.

I called and asked the receptionist to please put me on the phone with what he considered to be the best salesperson they had – Don came on the line and was ready to handle my every request. He told me absolutely everything I wanted to hear – truck is in perfect condition, excellent shape for having 34K miles, no dents, dings, chips, tires are like new, interior is perfect, etc. He even talked me out of buying another vehicle in similar condition that I found in Georgia – explaining how they had a better vehicle and all the good reasons why I should buy this truck from them even though it was more money.

“Perfect” sounded good to me, so I took his advice and made a $5000 down payment over the telephone to hold the vehicle while I made arrangements to get there. I scheduled a flight and I was there the next day. Don and his brother picked me up at the airport – we arrived at the dealership 30 minutes later.

When I arrived at the dealership my truck was still in the back of the lot. It appeared that they were not very well prepared to finalize my transaction. After a short while, Don brought the truck up to the front lot where I could see it and take it for a test drive. Upon initial inspection, the exterior of the truck was dirty there were several dents, scratches and dings not mentioned over the telephone and certainly not addresses in any pics.

When I pointed the few discrepancies I found, immediately Don got pretty quiet and told me “it is a used vehicle and some stuff can be expected”. I understood that but that was not what he told me on the phone the day before.

I immediately felt pressured to think that my $5000 deposit was at risk if I did not go through with the transaction. I felt as though even if I pushed the issue, I might get the deposit back but, at minimum, I was going to be out at least a flight to and from Portland ($600), more than likely a 30 minute taxi ride back to the airport ($50 or more), not to mention missing a full day of work ($700). So, I decided not to push it and we went for a test drive.

When I test drove the vehicle I mentioned the clutch sounding and feeling strange – Don said it felt fine to him…I mentioned this to the finance person and he said, “maybe you can persuade the dealer in Las Vegas to replace the clutch because it’s not covered under the warranty - as a wearing item”. However, the truck is still under 36 month 36K mile warranty and 5 Year 60K mile drive train warranty.

Fast forward: After a 1000 mile ride back to Las Vegas – I took the truck to the auto body shop the next day: this is when I found out it had been in a previous accident in the right front fender (not disclosed on a Car Fax nor in any conversation leading up to the sale of the vehicle) the right front fender was replaced with an aftermarket fender that did not fit properly and the left rear bumper into quarter panel area not repaired (no mention of this on the Car Fax either). All of the body and paint work totaled $2100 out of my pocket to repair this – it took 2 weeks. The day the body shop was finished, I drove the truck straight to the Nissan dealer to address the clutch noise, the driveshaft had to be replaced (and it was not covered as it was out of the 36 month warranty) the truck was there another 2 weeks and to the tune of $746.

After all of this, I finally received a check from Siamak’s for the DMV registration and taxes as they required me to finance these fees according to their finance department. I specifically requested they send the title to the closest DMV to my residence and told them definitely do not send it to the Sahara DMV. They sent the title paperwork to the wrong DMV (the Sahara DMV) and then wrote all over the endorsement area of the check, as a result of this, DMV would not accept it.

I called and spoke with the General Manager at Siamak’s…he said the vehicle was used and maybe it looked “perfect” to the Don, where it may not look “perfect” to another person, like me - he was unwilling to do anything to resolve any of the above mentioned situations, except issuing a new DMV check once they receive the check I mailed back to them. I even asked to have him pay only half of the body, paint and mechanical repairs, as a gesture of fairness for all parties, in which he declined to do so!

BUYER’S BEWARE – THIS COMPANY AND THE PEOPLE WHO WORK HERE CAN NOT BE TRUSTED!!!

Siamak’s is selling previously wrecked vehicles that are not repaired by certified or qualified repair facilities and are definitely not repaired properly.

Siamak’s business ethics are shady at best! Heed my advice and you will be glad you did!

If I had read some of the reviews I’ve seen today, I would not have purchased a vehicle from this company. I could’ve bought a new truck for what I now have invested in this 2010 model with 35K miles on it.

View full review
Loss:
$25000
19 comments
Guest

They are advertising on TV selling 2014 Smart cars for $6995

Guest

mario is bad news!

Lalla Qrk

You may have bad buying experiences from a salesman or a salesman have had bad experiences with you. That's why you didn't buy the car from there and he's no longer working there.

All that has happened may not have anything to do with the dealership.

Lalla Qrk

We're live in Seattle and have found a Chevrolet Sonic 2014 has 46k for only $ 8,995 on Siamak's lot. We sent email to Siamak's sales staff.

Le Champion's replying"our price are very flexible, why don't you came down test drive it see if you even like it". We came down the next day test drove the car, we liked it. Le negotiating with his manager to get $500.00 off for us.

We are very happy to drive home with 2 vehicles. Thank you Le Champion who gave us great service and buying experiences.

Lalla Qrk

We drove 300 miles with a 518 Credit Score to Siamak's Car Company where we have bought our last pick up from. 6 other dealerships told us to take a hike.

When we pulling in Siamak's lot Le came out greeted us. We told to Le our situations. Le asked me to go test 2 trucks. My friend picked a truck, didn't know that we still have choices but Le and Masood are sticking out for our loan.

1 hour later, our loan has approved we went home with another truck. If you have bad credit go see Le Champion and tell to him your situations.

He will tell you what you need to do to be able to buy a car. He can help.

Lalla Qrk

If a salesman lying it makes the dealership to becomes a bad dealership. So You have never been lying nor your brother and sister that's why you don't write about your family. Right?

Lalla Qrk

My families and friends are having good buying experiences from Siamak's Car Company. You can find a very good vehicles on his lot for less than $10,000.

Guest

My best friend Justin was a first buyer and he's only can afford $5,000 car. He has been shopping for a month, but as a result he bought a 09 Kia Spectra has only 56k, just likes showroom condition for only $5,700, His payments only $156.00 that including 30,000 miles peace of mind warrant.

You can find an excellent vehicles on Siamak's lot pricing at $5,000 to $10,000 all day long.

Without Mr Champion's help Justin wouldn't find the car for that's good of a deal and condition.

Great job Le Champion!

We will be looking for you when we are in the market for newer vehicles.

Guest

If you are shopping for pre-owned vehicles, go to Siamak's Car Company on Market Street ask for Le Champion.

He's a good salesman to buy from.

Guest

I am sorry to have read bad reviews from many companies. There is a bad salesperson in every company as it is the same there is a bad person in every corners of the earth.

You may have bad experience with one particular salesperson, it doesn't make its company is a bad company. Have you called and asked where is Don whom you used to dealt with today?

View more comments (18)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article