by MatureAvocet #16257481.3
If you don’t call it a fraud, what else would you call it? I made a reservation for a full size car for our vacation. The sale was final with no cancelation option.Full Size Hotwire Total (USD)224.59 (Charged to Visa ending in 1895 on Jul 25, 2019) 07/26/1907/26/19HOTWIRE...
SuperShuttle - BAD EXPERIENCE ON THIS RIDE
by BelatedPorcupine944 #1527302
cofirmation#8487815/date 4-30-20019 pick-up time;6:05am, pickup was late:6:25 am, my home is about 25 minutes to Tampa international airport,driver went for the next pick-up away from the airport by 20 min ,them continue for 30 minutes further away from the airport,total of 50 plus minutes by the time we got to the destination,the plane was boarding,and I made it by 10 minutes,to close !!!!!!.A 25 minutes ride became almost two hours.this is not acceptable.I Request a full refund,for this ride. Thank you. ONESTALIO ZUNIGA
SuperShuttle - Poor Customer Service
by ProfuseDhole #16069791.0
I booked a ride with the confirmation number of 1910127 to drive us back home by ourselves not a share ride!A lady called me very rude telling me to do a share ride or wait for 2 hours. I am tired with our long flight and with two young kids we can’t wait that long.
I am sorry that I will not use your company again.
I won’t even recommend your service to my friends. Thank you and I am now riding comfortably with a cab with out even waiting that long.
SuperShuttle - Bad Experience-Refund
by PissedConsumer1464635 #14646352.7
I was told the shuttle would pick me up from my hotel to go to MCO between 7:05 and 7:20. I set my alarm to go off at 6:30 the night before so I would be ready.
At 6:15 that morning I heard two dings on my cell alerting me of text messages. The messages were from SuperShuttle telling me the driver was at my hotel ready to pick me up. I called SuperShuttle to tell them the situation and was told my only option was to get a refund so I could “find your own way (dispatch agents words)” to the airport.
I was basically left stranded at my hotel with the only option of Uber who luckily just started going to the MCO airport. I have had good experiences in past with SuperShuttle but I think this was it for me.
Shuttlefare - Terrible Atlanta Shuttle Service
by SmallBostonTerrier926 #16012361.0
I prepaid for shuttle from airport in Atlanta to my hotel downtown. The shuttle never showed up and after an hour of waiting I took another company's shuttle in.
When I called the driver I was forwarded to a voicemail and he never called back.
I tried to call the company for a refund and left a voicemail and they never called back. This company is a scam and should be reported to the Better Business Bureau.
by BrawnyChamois442 #14518441.0
I have used SuperShuttle in Denver for a number of years, relying on their shuttle service from DIA to my mom's house in SE Denver. NEVER AGAIN! I used their service the weekend of January 12th, 2019. I reserved and paid for my round trip service a week ahead. My...
by jLorStark5 #1540764
I had a confirmed reservation for a Super Shuttle to pick me up at the Baltimore Washington International Airport (BWI). When my flight arrived on time I was told that there were no vans to take me home despite my confirmed reservation. I was only offered to cancel and...
SuperShuttle - COMPLAINT
by VengefulSwift #1451790
SUPER SHUTTE ARE THE WORST , AVOID THEIR SERVICE AT ALL COST. I BOOKED TRANSPORTATION TO BWI IN MARYLAND BUT THEY NEVER SHOWED UP TO PICK ME UP CAUSING ME TO MISS MY FLIGHT. THEY SAID THEY ARE NOT RESPONSIBLE FOR REFUNDING ME THE FLIGHT TICKE MONEY.