Shrimp Basket
Shrimp Basket Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shrimp Basket has 2.9 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Food is ok when you can get it.
Cons: Service is horrible.Recent recommendations regarding this business are as follows: "Do your own quality control before you pay for your order.", "Skip the gumbo", "If you don't fix this go somewhere else", "Go someplace else", "go some place else".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shrimp Basket has 2.9 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Food is ok when you can get it.
Cons: Service is horrible.Recent recommendations regarding this business are as follows: "Do your own quality control before you pay for your order.", "Skip the gumbo", "If you don't fix this go somewhere else", "Go someplace else", "go some place else".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pensacola, Florida
I received a horrible order of Crab Claws that were dry cold and old, and I'm having a very hard time getting reimbursed...
Difficult, and confusing.
I ordered two orders of crab claws for 51.60 and they were inedible. And I'm having serious problems getting my money back.
On the receipt, there isn't an order number. It has Wed 2/21/2024 6 39 PM Check 72-1 Table-4, Micheal G.
Preferred solution: Full refund
User's recommendation: Do your own quality control before you pay for your order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Navarre, Florida
Questions
You're all you can eat Crab special for sixty dollars It's supposed to be all you can eat. I was told you could only order twelve single clusters.
That's not all you can eat.
That's false advertising and I was told that after I placed an order for the all, you can eat crabs. What a waste of money I left hungry.
Preferred solution: Clarification, and possibly a refund
Gulf Shores, Alabama
To make it better
The gumbo needs more stuff in it like crab okra etc its nothing but roux and rice has good flavor but they are too cheap to put stuff in the gumbo
User's recommendation: Skip the gumbo
Wichita, Kansas
Service
I ordered a take out meal yesterday the 2nd ordered a double cheese burger fries coke picked it up open it up and got a single burger no double no cheese food tasted like well *** I paid 24 dollars for something to take 1 bite out of do I need to go to the store and *** to them 24 dollar cheese burger is over priced especially when you could not eat it let me know what to do or just show up when more people can I say how *** this is i still got the food still see you today sooniu
User's recommendation: If you don't fix this go somewhere else
Big Rapids, Michigan
Waiting for promotional gift cards
Two days after making the call to Corporate Headquarters, I received the gift cards. Happy they arrived in time for us.
No issues with your service. Thank you.
Linda Bulow
Los Angeles, California
Mgr. At navy Blvd location came to my table and just took my plate before I was finished . My family has been with yall since you had gra,d opening in gulf shores AL. 20 years ago.
MANAGER NEEDS TRAINING ON COURTESY AND CUSTOMER NEEDS & SATISFACTION. TO REMOVE CUSTOMERS PLATE BEFORE THEY ARE FINISHED EATING IS TOTALLY UNACCEPTABLE...
*** POOR EXCUSE FOR A MANAGER. VERY DISAPPOINTED 
Gulf Shores, Alabama
Food was not hot grits and shrimp were yucky
In perdido key theyve gone to smaller bowls of food but charge the same grits were barely warm and they used popcorn shrimp instead of the regular shrimp
User's recommendation: Go someplace else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pensacola, Florida
Terrible Service
we live 2 blocks away (9 1/2 mile rd.) and have frequented your establishment many times, you have lost a long time customer, I understand the waitress being friendly with customers and talking with them to make them feel at home, but when another customer is waiting and see's people that came in after them get their food it becomes aggravating and when you do finally get your food it isn't what you ordered and then to top it off my glass is empty!!!
Terrible service!!!! waited entirely to long for some of my food, sat with empty glass and to top it off we had to ask the waitress to remove the order of pop corn shrimp from our bill that was never received and that was after I mentioned it to her and she stated that it was coming right out, good thing I didn't opt for the all you can eat popcorn shrimp I wouldn't have eaten at all
- Food is ok when you can get it
- Service is horrible
Preferred solution: an hour of my life back, decent service, the food I ordered, the planned evening with my wife
User's recommendation: go some place else
Companies Similar to Shrimp Basket
Saltgrass Steak House
“I was basically gaslit and told it was ok to be spoken down to like a child or an animal for asking a...“
Chilis
“Back in 2010 to 2013 I lived in Maricopa Az. During the time I was working for Frito lay in Casa Grande...“
Acme Oyster House
Tucanos
“Why doesn't online order takeout allow payment by Tucanos gift cards? After hunting all over the Orem...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.