Resolved
Laterria Rys

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Verified Reviewer
| map-marker Paris, Texas

Resolved: Pissed

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There rude as he'll and I bmnever ever ordered a max what ever that may be they said tv I'm disabled don't watch it it scam to make money
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User's recommendation: Nope I got charged for something I did not get they did cancel but I had to Pay 1 month I never ever watch tv

Sean Y Qbc

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Verified Reviewer

Scam do not sign up for free trial!

They make it easy to sign up for a free trial then do not inform you when you are being charged. They will not offer you a refund if not using your account but forgot to sign up, which is standard practice for similar platforms. Do not sign up!
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Loss:
$300
Mark G Krd

Beware, Showtime has no issues with stealing your money

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Have been a longtime Showtime subscriber. Paramount+, which I also have a subscription to, started to have all Showtime shows.

They subscribed me to that level of services, so I thought Showtime would be cancelled on my same email. NOPE. Showtime continued to charge me 2x for the exact same content. When I found this and pointed it out to them, the agreed to refund me the current running month, but not the previous many months that had been paid.

They had no issue with charging me 2x for the same content. Besides that, aside from a few good shows, Showtime is in no way worth the $11.99 per month.

Their movie selection is horrible (used to be better) and the amount of content is poor for the price. Much better streaming services out there (Max, AppleTV, etc.)'t Don't

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Loss:
$144
Pros:
  • Good shows like billions
Cons:
  • Getting worse every year
  • Horrific customer service
  • Bad movies

Preferred solution: Full refund

User's recommendation: Don't Buy!

Chris G Skt

PPV issues

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Horrible! It's a freaking headache trying to stream the PPV. It's forcing you to access a yearly subscription just to watch one fight that already cost $90
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Viva Hld

Can't login to see the fight on my tv

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My email is correct but they are saying my email is not formatted correctly. I bought this fight and want a refund she I can't watch it.
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Loss:
$85

Preferred solution: Full refund

Merrissa Qla

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Verified Reviewer
| map-marker Milwaukee, Wisconsin

Every time I try to call customer service I get Business sick I want this service disconnected immediately and you guys won’t respond.

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I called in April to have the service disconnect because you keep withdrawing but I never used it. I never got it. I called someone when I first received it and it was supposed to be disconnected. This is fraud.
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User's recommendation: stop taking my money when I don’t have the service

Eduardo V Mbs

Need to cancel Roku Showtime subscription

The customer services representative was very attentive to my needs, and also provided a detailed action to fallow so I can contact and complete my complaint.
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Loss:
$12
Pros:
  • Excellent programing

Preferred solution: Full refund

User's recommendation: I would recommend your services. On point

Charles S Pxs

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Verified Reviewer

Your Honor

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The last straw was when Showtime canceled Your Honor. We therefore canceled Showtime. Sorry, but this was the last straw.
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Jim H Vwy

Upgrade package

Updated by user Oct 10, 2023

I was not able to get anyone to go over options to add show time. When I signed up for paramount it was 2 or 3 dollars more to add or combine.

Updated by user Oct 10, 2023

I was not able to get anyone to go over options to add show time. When I signed up for paramount it was 2 or 3 dollars more to add or combine.

Original review Oct 03, 2023
I want to upgrade my package with Paramount and Showtime. I am not complaining I want to talk to somebody about upgrading a package.
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Preferred solution: Price reduction

Michael S Ede
map-marker South Windsor, Connecticut

Showtime & Paramount+

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Prob signed up for free trial but when i tried to cancel its a whole process to cancel but singing up is a click of the screen .then trying to speak to them is a complete joke because they have no humans you can speak to . Its a scammy way to run a business these days i want my accounts cancelled 100% i do not want either and want a refund because i have been trying to cancel this for two years now
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User's recommendation: Dont sign up for this bs

Michael S Ede

Fraudulent practices .

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Somehow i was signed up for one or both of showtime and paramount chennels and want it cancelled and come to find out its not set up so anyone can actually speak to a human being i want my accounts cancelled and do not want to be biied by anyone for showtime not amazon not apple i do not care what happened i want to make sure i am not being charged by them for anything ! Not even a cent
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Cons:
  • You get billed but when u try to cancel you cannot

Preferred solution: Full refund

User's recommendation: Do not even think about subscribing

Margia Yrn

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

My fight that I purchased isn't working

I purchased last Saturdays Spence vs Crawford PPV Boxing match on The Showtime App, 1st problem was the difficulty buying the fight, no matter what option I tried 2 use, it was a pain in the *** just to order the fight...2nd problem was It stated on the screen the fight can be streamed on multiple devises, I was having a fight party so this would be a great idea, people would be able 2 watch the fight upstairs and downstairs...When the fight came on I quickly noticed the fight would only play on 1 TV, which sucked because I had so many people pulled up in one room...The 3rd problem (the biggest problem)was the fight froze, and wouldn't unfreeze on the MAIN EVENT in the 4th round while everyone was in my basement watching it...I went into panic mode ran upstairs and quickly purchased THE FIGHT AGAIN thru my cable subscriber Verizon Fios, I don't have cable in my basement, just streaming devices...EXTREMELY DISGUSTED CUSTOMER...

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User's recommendation: Do not not try purchasing any PPV fights from the Showtime app, it's too much trouble...

Leticia S Gbx

Disappointed

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I ordered the Spence fight it kept buffering I spent most of the time on chat, doing all the technical things they advised. At fourth round it kept giving me an error code. Showtime wouldnt do anything to compensate me for the money I wasted with them. NEVER AGAIN
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Loss:
$85
Pros:
  • Thought it was simple
Cons:
  • Streaming service sucks and is horrible

Preferred solution: Full refund

User's recommendation: Never

Twana B Tgw

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Verified Reviewer
| map-marker Milwaukee, Wisconsin

Showtime trial for 7 days free has stopped working

Showtime stopped working during the middle of movie last night and is still not working. So my 7 day free trial was interrupted. SMH!
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Joshua C Kyg

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Verified Reviewer

Want a refund

I got charged for the spence v Crawford PPV but I said my card was declined and it didnt send me any order number
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Loss:
$84

Preferred solution: Deliver product or service ordered