Anonymous
map-marker New York, New York

Terrible experience with Dallas Show Homes

We picked Emily knowing her for years personally but when it came to her showing our home, it was a huge mistake. One issue after another. Lies and misrepresentation, and always an excuse. Very irresponsible how they handled our home. They put people in our home that lied, caused thousands of dollars in unnecessary repairs and maintenance to our home and cause us to loose two buyers and delay the closing by several months. This cost us significantly. To make a long story short, based on my experience, I would never do business with her, her team or their firm. Unfortunately there is little to no recourse to solve this issues, so my best suggestion, find another option.
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Reason of review:
Poor customer service
1 comment
Leandre Oik

I worked closely with Showhomes for years, even at one point being an inspector for the home managers that were in the program. We used specific photos to gain listings as well as assuring realtors and homeowners that the photos shown were who would be in their home when in fact that couldn't have been further from the truth. Linda Thompson, Mary Peterson were both queens of this tactic.

Anonymous
map-marker Dallas, Texas

Showhomes of America is a staging company.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Showhomes of America is a staging company that places Home Managers into vacant houses to aid them in selling faster for a higher dollar amount than if left vacant. By placing a Home Manager into the house we protect the houses from deterioration and vandalism as well as save the sellers significant money in utilities/lawn and pool. This service is NOT for everyone and it can be hard work for each home manger. We educate our Home Managers that a home could sell at any time and make no guarantees, unfortunately, for how long a Home Manager can remain in any particular home. Therefore they are COMPENSATED by paying 50-75% LESS than a traditional lease would cost them. We do not own these homes nor do we claim to own them. We simply match a Home Manager to a vacant house and they stage the home and occupy it while it is actively on the market for sale. It's a great service for sellers who have several mortgages they are carrying and are desperate to get their home sold quickly or simply want to move on to their new homes without the burden of worrying about a vacant house. Our Home Managers are able to save money while living in these houses but they know going into the program how volatile the market can be. We have been in business for 30 years and have some of the most amazing experiences with home owners and home managers. Unfortunately, with anonymous reviews being posted by people we do not recognize as actual events taking place under our name we cannot respond to them. However, Aaron Evans is an actual past client and he does have a legitimate complaint. He did move into a home that sold very quickly and it was a shock to both Showhomes and The Evan's. They worked extremely hard to stage the home to please the agent and seller. They were offered other homes and a full free month for a quick sale if they wanted to transfer to another home but they chose to leave the program. They did call our office regarding their deposit upon move out which had not had time for processing. In the meantime, the seller sent Showhomes an electric bill that had not been placed into the Evan's name as contractually obligated to do so the deposit had to be held until the situation about the outstanding bill was resolved. The Evans are correct that they called me, Emily Rose, multiple times without prompt responses but they failed to say they were calling me 20-30 times back to back after talking to our business manager. Our business manager handled all deposits and was in contact with them with each call they made to her. I am usually staging homes and cannot be at my desk to answer calls immediately but I did personally make contact with them upon my return. We resolved the issue with the electric bill and their deposit was returned to them as it was scheduled to be. With regard to the disgruntled anonymous posting regarding a foreclosure. There are times that we have placed a home manager into a home and months later find out it is going into foreclosure. We have no control over a foreclosure. A seller would not place us in their home unless they plan on selling it so a foreclosure would be the last thing they would wish for themselves. The procedure for a foreclosure would be the same as a sale for the Home Manager as their move out time would not change. Whether the home sells or forecloses it would be no different than as they would still have their required 2 week notice to vacate whether it's a sale, foreclosure, etc. I've never encountered a seller who wants to lose their home to foreclosure. It is simply an unfortunate and sad ending for us all when this happens. With regard to the postings that we, and services like ours, are cons. That is simply not true. As grown adults we make life choices and if you choose to move into a home on the market for sale and are compensated greatly for doing so it's illogical to lay claim that others are cons because you weren't able to stay in the home as long as you had hoped for. We hope that all of our Home Managers can have long comfortable stays but by the very nature of our business it's not always possible. The truth is that a well furnished home is going to sell faster than a vacant one. We spend our vacations and days off searching for the right homes for our Home Managers to transfer to when they've helped to sell a house. The homes vary from historical, older to brand new and we can't control exactly where each Home Manager may need to transfer to so being flexible is key in this industry. We are proud to say that we have the BEST HOME MANAGERS here in Dallas. We regret that some of our folks didn't have a good experience. The truth is that not all personalities work well with one another. Our rule is that Home Managers only correspond with Showhomes RATHER than the seller or agent and the same applies to the seller and agent. If a problem arises we expect sellers and Home Managers to correspond ONLY with Showhomes as this is not a landlord/tenant situation. When a seller or Home Manager begin speaking directly to each other they have personality conflicts or make promises to each other that are not kept and then at the end when the home sells there are hard feelings about things Showhomes has not been made aware of. Our service works smoothly when all parties follow the guidelines of the contractual agreements they sign with us. Respectfully, Emily C. Rose
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Reason of review:
Good customer service
1 comment
Leandre Oik

This is an owner attempting to cover the fact that they lie constantly and fail to bring to the forefront the cost associated with moving being in their program which has driven many a home manager into bankruptcy over the years in moving costs alone. All while Showhomes was collecting their fees which at one point made the business viable to later years where that was not the case at all. There was even discussions where the fact that some went bankrupt in the program and its was laughable to Emily Rose herself.

Anonymous
map-marker Prairieville, Louisiana

Show Homes Of Dallas Selling House Service Review

DO NOT EVER DEAL WITH THIS JOKE OF A COMPANY!!! THEY ARE LIARS AND THEY SIT ON THEIR *** WHILE YOU SELL HOMES FOR THEM PROMISING YOU THAT THEY WILL HAVE OTHERS LINED UP!! THEY DON'T EVEN SEND OUT MOVE OUT NOTICES! ! THEY ARE LIARS AND THEY CARE NOTHING AT ALL ABOUT THEIR HOME MANAGERS!!! EVERYTHING IS UNETHICAL AND DOWN RIGHT ILLEGAL!!! BEWARE AND STAY AWAY! !!!
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Reason of review:
Poor customer service
Huldah Hrj
map-marker Dallas, Texas

Home Manager act as the landlord in order to collect rent and disappears with the help of Showhomes of America in Dallas, TX

Majority of these reviews are negative. EMILY C. ROSE, PRESIDENT OF SHOWHOMES OF AMERICA IN DALLAS TX SEEKING MONETARY DAMAGES ON THE GROUNDS OF DEFAMATION FOR REVIEW POST. Emily C. Rose, President of Showhomes of America in Dallas, TX has called our employers in hopes that we would be fired and sent uncertified letters to victim’s addresses DEMANDING us to CEASE AND DESIST ALL DEFAMATION OF EMILY C. ROSE’S CHARACTER AND REPUTATION, AND THE BUSINESS NAME OF SHOWHOMES OF AMERICA. In the letter signed by Emily C. Rose it states if we do not comply, Emily C. Rose and Showhomes of America will pursue all available LEGAL remedies including seeking monetary damages, injunctive relief, and an order to pay court costs and attorney’s fees. In the letter signed by Emily C. Rose, it defines DEFAMATION, but did not include a specific outline. We started this awareness campaign to encourage even more victims come forward and stop this! So far we have retrieved victim’s washer, dryer, refrigerator, car, and motorcycle all from properties associated with Christopher L. Moore and Showhomes of America in Dallas, TX. We have court filings and documentation with the properties associated with Showhomes of America in Dallas, TX listed. SO WE ARE ASKING??? • What makes this review different from the others regarding Emily C. Rose and Showhomes of America in Dallas, TX? • Should everyone that post a review of this company expect a call to their employer and a signed letter from Emily C. Rose, DEMANDING THEY CEASE AND DESIST ALL DEFAMATION OR THEY WILL BE SEEK MONETARY DAMAGES? • If an organization were to audit Emily C. Rose and Showhomes of America in Dallas, TX finances, what would they find? Showhomes of America in Dallas, TX is associated with Christopher L. Moore, 39 using staged homes to rent under false pretenses. Christopher L. Moore is a “home manager” with Showhomes of America in Dallas, TX that poses as the landlord of the properties. He takes the victim’s money for a deposit/rent and vanishes. The Showhomes of America in Dallas, TX program along with Emily C. Rose, the president will then assign Christopher L. Moore to another showhome in order to be untraced. So far, we have documented over $10,000.00 in court filings. Emily C. Rose has allowed Christopher L. Moore to participate in the program for the last 7 years as a home manager without properly verifying employment. Emily C. Rose has been contacted by several victims over the past few years, where she refers to the Showhomes as "his" homes (on recorded line). One of the Showhomes of America employees verbally admitted to giving Christopher L. Moore the access code to a home located in Allen, TX. Christopher L. Moore is not a realtor and did not move into the home at that time, but had access to it). Christopher L. Moore has access to realtor codes of multiple properties at one time. In one of the victim's cases the police helped retrieve a refrigerator, washer, and dryer that he failed to deliver. The Dallas police found him hiding in a property associated with a Showhomes of America in Dallas, TX and Emily C. Rose verified his residency to the Dallas Police Department (documented on police report and verified with all three officers). In another victim's case a private investigator was hired and a car was recovered and towed from a property associated with Christopher L. Moore that was associated with Showhomes of America in Dallas, TX. The most recent case is a victim that retrieved their motorcycle from another property also associated with Christopher L. Moore and Showhomes of America in Dallas, TX. When we reached out to Emily C. Rose for help prior, she refused. When we started this Awareness Campaign Emily C. Rose started contacting our employers to make them aware in hopes that we would be fired (documented by employers). Christopher L. Moore is also known for taking victim's vehicles registered in the victim's name, storing them at properties associated with Showhomes of America in Dallas, TX and threatening them if they try to retrieve it. He will then obtain insurance on the vehicle using USAA. We have documentation from employers, recordings, and multiple claims have been filed with the court against Christopher L. Moore listing the properties and home owner's addresses associated with Showhomes of America in Dallas, TX. During our investigation, we have compiled a list of 15 properties that were associated with Christopher L. Moore and confirmed at one point affiliated with Showhomes of America in Dallas, TX see below: Spread the word Twitter @chrismoorescam Thank you!
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Loss:
$10000
2 comments
Guest

Was looking into Showhomes. I will heed your troubles.

Thank you for your courage and very much appreciate your testimonial.

Exec Family

Guest
reply icon Replying to comment of Guest-868733

Looks like this company took their pitch of "staging" literally!

I had email contact with one of their reps, and she came across immaturely.

That raised integrity concerns about Showhomes. I appreciate honesty.

Thank you for sharing your experience.

I hope your personal image

at work is intact and not compromised due to this ordeal. Sorry.

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Anonymous
map-marker Overland Park, Kansas

Showhomes - Staged Properties Review from Overland Park, Kansas

Show homes in Dallas willing rent to ***-artist like Chris Moore who had no real source of income. Show homes has been contacted by numerous women of the scams that are being committed in their staged properties and their response is they have nothing to do with it. If you are a home owner or a investment company, please stay clear of Show homes.
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Anonymous
map-marker Dallas, Texas

Staged Homes Review

Mothers are being scammed by Chris Moore using these staged homes. He is also in Dallas, TX read article: http://chrismooreawarenessscam.tumblr.com/
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Anonymous
map-marker Dallas, Texas

Showhomes of Dallas SCAM ALERT!

I was relocated to Dallas for work and decided Showhomes of Dallas may work beings they say you can live in there places for 30 day periods until you find your own place. We paid rent every month on time for a house that did not have a working microwave, dishwasher, stove and sprinkler system. The worst of all the house we were in was foreclosed on. A Bank of America Rep showed up at our door one day to notify us we had to leave. I contacted the Show Homes employees several times about the home and they told us to ignore the bank and keep sending rent to Showhomes. Mary Peterson and Amy Shurts both harassed me when I told them I wanted to leave the home.I wear left high and dry and had to find a new place for me and my family on short notice for the 2nd time in 4 months. Show is now saying that I still own owe them rent when they collected money on a house the bank had possession of and not them. When I called the President Emily Rose about my deposit she said she would get it cleared up but stopped returning my calls and sent me to collections for rent the month of Nov. I moved out of the house in Oct. I gave the notice I was according to the contract but these thieves wanted more more more. Mary, Amy, Emily and Karas are all a bunch of lying cheating, scam artist. They have a real estate license and only claim to use it to list homes on the MLS. No Ethics within this company! SCAM SCAM SCAM!
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11 comments
Leandre Oik

This became increasingly the case with Mary Peterson associated properties in the company. Mary promised the sky , moon and stars but could barely provide air. They are now out of business in Dallas and will be reopened with professional mgmt of Showhomes of America Corp.

Guest

There is another one of these companies now entering Florida, they are called K & J Design Group. The sell this scam to tenants like a no hassle, short term rental as long as you have nice furniture.

The took a $1,000 non refundable fee up front for "administrative expenses" and on top of that they, not only kept my deposit, even though the home was left pristine, they went ahead and charged me for a whole month of rent because i did not give them a 30 day written notice that i was leaving. Even tough before we signed up for the program they said they would understand if we wanted to leave the program and all they needed was a few days notice. The only thing these companies do is use somebody else's property and rent it to you. They sell it to the owner as an Interior Decorating & Home Staging service.

The tenant gets a "discount" which when you add moving, deposit and fees does not really exist. And on top of that, you are at the mercy of realtors showing up at your door whenever they want. They also keep your credit card information and will charge anything they want without your permission. Stay away from doing any business with K & J Design Group, whether you are an owner or a prospective tenant.

If it sounds too good to be true, is because it is.

Guest

Criminals, crooks, fraudulent liars, cheaters only interested in making money off of the owners and Home Managers!

NEVER CONDUCT BUSINESS WITH THIS GROUP OF UNSCRUPULOUS WOMEN.

ESPECIALLY EMILY C. ROSE!

Guest

Totally agree! Theses women are only about making money-NASTY! Would stay as far away as poss....

Guest

I've heard not so kind words about Emily Rose & her business dealings.

If you are considering doing business with Showhomes of Dallas,

I would advise you not to. They are only looking to make money off

you. They never return calls when there's a problem. Stay clear of

this business & bunch of women. Especially the so called president,

Emily Rose.

Guest

Thinking about buying a Showhomes franchise? On numerous websites pushing franchise opportunities, you can find Showhomes Franchise Corporation making claims that it is:

"The Fastest Growing Franchise in the Real Estate Industry"

Hyperbole or dishonest marketing? You decide:

Just last summer, Showhomes listed 49 active franchises, mostly located in the southern states. As of the summer of 2012, that number had shrunk to 38. But 2 of these 38 were due to splitting the single franchise in Orlando into 3 pieces, so the year-over-year comparable, more accurate 2012 number is actually 36. This month (October 2012), it was announced that two star franchises were exiting; Naples (a first year startup that was on pace to be the fastest growing single territory Showhomes location in company history) and St. Paul (Showhomes' single territory gross revenue leader for 2 of the last 3 years). From 49 to 34... AN AMAZING 31% DECLINE IN JUST THE LAST YEAR.

What is equally telling is that Showhomes Franchise Corporation has not placed a new franchise in a virgin geographical area in over a year.

Losing a high number of core franchise owners, and failing to grow the business into new areas, are signs that should concern any small business owner thinking of getting into a home rental/property management franchise by partnering with this Tennessee-based company. If recent franchisee attrition/failure rate trends are any indication of where Showhomes is headed, you may want to think about partnering with local talent instead.

Guest

In response to the complaint above I will say that Showhomes of America, independently owned and operated, and located in Dallas, TX is in the business of staging vacant properties that are on the market for sale. We place sub-contractors into these vacant properties along with their furnishings to create a model home atmosphere in order to attract a buyer.

Each sub-contractor pays 50-75% less than they would in a traditional lease. Showhomes of America is legally responsible for each sub-contractor during their occupancy and carry $2 million in comprehensive liability insurance for each home we occupy.

We have no control over a sellers ability or inability to make their mortgage payments. In the 27 years that we have been in business I can say that we have never experienced anything like the abundance of foreclosures that have occurred over the past few years. It has been a tragic occurrence for so many.

Our sub-contractors sign a legally binding contract that states that at any time they may be given a two week notice to vacate the home which means they never know how long they will ever live in a home. If a home sales, leases or forecloses it has no bearing on the contractual obligations of both Showhomes of America and our sub-contractors. This man wanted to claim that because the home was going to possibly foreclose he should be able to live for free. He was no more affected by a foreclosure than he would have been by a sale other than the fact that he had more time. A sale would have produced a much faster vacate date. He occupied this home for approx. 5 months.

He mentions repairs that were not done. We only require sellers to repair items that make the home habitable. The sub-contractor had his own microwave to use and the dishwasher was a convenience not a necessity. This seller claimed he was so low on money he couldn’t afford to fix those items. The stove was being used and we were never told that it did not work. Not all homes have the luxury of having sprinkler systems but that doesn’t excuse the sub-contractor from watering the lawn as per the contractual agreement.

The only time I have ever spoken to this man was after he was turned over to collections and he contacted the office to speak to my business manager, Amy. I answered the phone and we spoke and I agreed to waive the amount that was in collections. His account was finalized and closed.

Emily C. Rose

President

Showhomes of America

Dallas, TX

Leandre Oik
reply icon Replying to comment of Guest-525573

Once all actual costs associated with living in one of the units is accessed there is no savings in current day markets. Moving, deposits, transfer fees, lawn and pool service it all adds up and there are no up sides for the home managers.

Guest

This company is full of liars and cheaters. The supposed home manager moved into our almost new home with 5 kids when we were told 3..no pets were allowed and yet they had one that soiled our carpets...they allowed the pool to get algae and never paid the lawn maintenance company. The list of damages was extensive....the president refused to speak with us but sent us threatening letters when we refused to pay them...DO NOT EVER DO BUSINESS WITH THESE PEOPLE....

Guest

I second Stephen. Horrible! :( :( :( :( :( :( :( :(

Stay away!

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