Have not received my $100 room fee back. Its been pass the 3 to 5 days waiting period.

Its been 9 days and I still have not received my $100 "room fee" refund. At checkin on July 20th I was told that it would be refunded back to me within 3 to 5 working days!!!

User's recommendation: Make sure you get your refund back!

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ID
#3815282 Review #3815282 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Room was dirty

The room dirty smells the bed dirty the lock on the room.tv went off call maids smells moldy.this been going on I call to see if they help me check and call the front desk never answered the phone the room never pick up.my mother had pass so my husband and I just said we need to get a why but the room was
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ID
#3785113 Review #3785113 is a subjective opinion of poster.
Location
Essington, Pennsylvania

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Verified Reviewer
New Reviewer

Don’t go it’s a flee hotel

Might be cheap put I can tell you rooms smells mold the dont clean your rooms bedding is dirty s lot of bugs sleep in chair all night.Call room service Ill be right up never shows up. had bed bugs I woke up itching because of bugs .Carpet so dirty you had to wear slippers.we had to say in our room because the key didnt work. I cried so bad just lost my Mom trying to get away I felt worst

User's recommendation: You won’t see me there anymore.

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ID
#3763275 Review #3763275 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$600
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very Very unhappy

DThe room dirty the bed had bugs. Tv went of for 7 he continue leave the room because door key didn't work I sleep in a chair.my mom just pass and I thought go do there I felt worst cry and crying it was so bad please help me.Has anyone been there to see the up keep the hotel.Name Deborahs Brooks date 06/23/22 to 06/27/22 I had to leave and top it off have us another room worst

User's recommendation: Don’t go there I advise no one to go.

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ID
#3763219 Review #3763219 is a subjective opinion of poster.
Loss
$600
Preferred solution
Full refund
New Reviewer

Broken locks and Electrical issues with lamps

I would appreciate a contact call asap from upper Management. Your staff was rude and not accommodating. 717-817-**** Thank you Karen Myers
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ID
#3211015 Review #3211015 is a subjective opinion of poster.
Location
Atlantic City, New Jersey
Cons
  • Poor service dirty rooms
Preferred solution
Let the company propose a solution
New Reviewer

Unhappy