Refund

My return deposit/ I love the showboat my favorite casino when I'm in A.C. the only thing that I don't agree with is the return of the deposit as of today I haven't received my deposit, I used my cash - app card and they tei g me to get a letter from u guys stating u released my deposit I rented a rm on January 14th checked out the next day and still don't have my deposit, please let me know what's going on. Thank u Robin Nelson.

User's recommendation: I still prefer you guys.

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ID
#4325790 Review #4325790 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

My entire stay at the Showboat Hotel.

Everything was so dirty. The hall carpets were very dirty. I was very unhappy with my rooms. I did not have any face cloths to bath with. I thought the room would have a microwave. I could not close one cabin door where the refrigerator was. The floor carpet in my room was also dirty. The sofa chair in the room was dirty. Around the pool there was a lot of bird crap and you could smell it while laying out on the lounge chair. At night all you heard was dogs barking.

User's recommendation: To stay at another hotel that is cleaner.

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ID
#2734238 Review #2734238 is a subjective opinion of poster.
Pros
  • Plenty of activities
Cons
  • Need to cleaned daily
Preferred solution
Yes, I spoke with a manager and he said that he would deduct a one night stay. I paid for my room (797) and added cash to my brother-in-law room (796). I would be satisfied with the deduction of one night on each room added back to my account.