Dastan Qlw
map-marker Dallas, Texas

Mare delivered to Belgium malnourished.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ShortView Export - Mare delivered to Belgium malnourished.
ShortView Export - Mare delivered to Belgium malnourished. - Image 2

I sold a 3 y/o Quarter Horse mare to Germany. The mare was delivered to Shortview on April 21, 2023.

The mare landed in Belgium on June 15, 2023. The body condition when she was dropped off was 6/9, the body score when she arrived in Belgium was 3/9. There is absolutely no excuse for the condition of the horse when the buyer was paying $25/day plus other fees. I am very disappointed in this facility.

There was no communication to the buyer that the mare was losing condition When contacted after delivery, Sheri replied that the mare was brought to them in poor shape and that she was allowed hay/alfalfa around the clock as well as grain.

We have pictures documenting her condition. This is absolutely ridiculous for a professional company to provide this level of disservice.

View full review

User's recommendation: Do not trust this facility!!

Omarie Bsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker L, Bourgogne

Very good quarantine service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ShortView Export - Very good quarantine service

hello sorry for my bad English speaking

I am writing from France

we used a shortwiew export for the purchase of two ponies

shortwiew to organize transport georgie texas, very good organization

then there are 30 days remaining in quarantine, we received pictures of

the evolution of ponies. and received pictures of departure at the airport

own ponies in good condition silky service I recommend.

and thank sherryl Lykken to provide care to our ponies

and professionalism

ponies arrived polish shorn head.

foot well cut tail braiding.

when you realize it's ponies at the airport

a single word wouahhhh forminable

the photo I attached and departing from Houston to France

View full review
Pros:
  • Bon service
Reason of review:
Good quality
Zailyn Ffd
map-marker Brussels, Brussels Hoofdstedelijk Gewest

Very good service at shortview - texas quarantine and export facilities

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

over the last seven years, i have imported several miniature horses through Shortview.

all horses have always arrived in good health, wormed and feet trimmed.

they have travelled in shared containers or individual wooden crates.

Body condition always good.

Message to all those who complain : have you ever wondered what state your horse was in when it arrived at Shortview, sometimes after a few days travelling on the road ????

I remember having bought many years ago an appaloosa stallion that i left at stud in Wyoming.

When the horse arrived at Shortview, it had a completely misformed back hoof and was walking on the outside wall of that foot .

Farm in Wyoming billed me for VERY regular hoof care !!!!!

Since then , he has had to be fitted with a resin sole to be able to walk nearly normally.

that stud in Wyoming had sent me a pretty picture of forehand of my stallion, leaving their farm, with a blanket on..........

Shortview always sends me a picture of my horse on arrival at her stables, and one when they leave her facilities.

And never have i had to complain about their condition on arrival, on the contrary !!

View full review
Pros:
  • Paperwork taken care of
  • Regular contact
  • Horses well cared for
Reason of review:
Good customer service
Anonymous
map-marker Whitesboro, Texas

Horse was starved at a quarantine facility In Whitsboro TX

ShortView Export - Horse was starved at a quarantine facility In Whitsboro TX
ShortView Export - Horse was starved at a quarantine facility In Whitsboro TX - Image 2
ShortView Export - Horse was starved at a quarantine facility In Whitsboro TX - Image 3

My horse was in a quarantine facility named Shortview export in Whitsboro Texas. While my horse was in this facility she was starved , and denied basic care.

I paid 4'500 for this quarantine,and for proper care, de worming, and the necessary medical procedures for international transport. My horse arrived sick, starving with a body score of a 2 ,infested with lice,mites , and 3 types of worms. The infestation was so bad that the vet cautioned me that my horse could die from the medicine to kill and remove her overload of internal parasites.

Later I found out that she was charging other people $600. for better care then my horse received.

View full review
Loss:
$600
1 comment
Guest

hello sorry for my bad English speaking

I am writing from France

we used a shortwiew export for the purchase of two ponies

shortwiew to organize transport georgie texas, very good organization

then there are 30 days remaining in quarantine, we received pictures of

the evolution of ponies. and received pictures of departure at the airport own ponies in good condition silky service I recommend. and thank sherryl Lykken to provide care to our ponies and professionalism

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article