Shortform
Shortform Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shortform reviews show a 1.0 star rating from 5 customers; consumers are mostly dissatisfied and report repeated unauthorized charges, difficulty canceling subscriptions, and no responsive support.
Key Takeaways for Future Customers
- Expect contentious billing experiences and check bank statements closely before committing to a membership.
- Attempt cancellation via the app and document all steps; third-party disputes with your card issuer may be needed.
Negative Feedback / Risk Areas
- Shortform customer complaints center on billing and unauthorized charges and lack of refunds.
- Users report no reachable customer service and problems canceling subscriptions despite confirmations.
- PDF download feature is often unavailable, affecting access to paid content.
Positive Feedback
The service offers an option to download and print PDF readings, which reviewers note as a potential benefit when functional.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shortform reviews show a 1.0 star rating from 5 customers; consumers are mostly dissatisfied and report repeated unauthorized charges, difficulty canceling subscriptions, and no responsive support.
Key Takeaways for Future Customers
- Expect contentious billing experiences and check bank statements closely before committing to a membership.
- Attempt cancellation via the app and document all steps; third-party disputes with your card issuer may be needed.
Negative Feedback / Risk Areas
- Shortform customer complaints center on billing and unauthorized charges and lack of refunds.
- Users report no reachable customer service and problems canceling subscriptions despite confirmations.
- PDF download feature is often unavailable, affecting access to paid content.
Positive Feedback
The service offers an option to download and print PDF readings, which reviewers note as a potential benefit when functional.
Media from reviews
Turn one complaint into a collective action
Mattapan, Massachusetts
No customer service or help
They defrauded 197 out of me. Cancelled my subscription and still charged me. No customer support number.
User's recommendation: Do not subscribe.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
I tried a free trial. Found I did not like it. Canceled. Card charged for full amount. No way to reach after using email cancel through app. No response. No credit . My card company resolved with me
- Tried a free trial; did not like or use it, and canceled.
- Full charge billed; bank refunded, but Shortform hasn't reimbursed; no customer contact.
I tried on a free trial.
I did not like it or use it.
I canceled using the app/email provided.
No action or response.
The full amount was charged to my card.
My card company refunded me, but Shortform has not responded to reimburse me.
Don't sign up.
They have zero customer contact.
They disappear with your funds, like it or not.
- No customer service to contact
Preferred solution: Full refund
User's recommendation: Do not sign up!
Chicago, Illinois
I’m trying cancel shortform. It SUX!
They hide the app where you can not access, so you do not realize they continue to take $. YET REFUSE PHONE CALLS!!!
Stop taking my money!!!
User's recommendation: Do not get in the vortex once. There’s no way to cancel, because no way to contact them
Santa Ana, California
Very difficult to cancel this subscription.
Ordered this for free trial, attempted cancellation, was satisfied it went through, and months later I am still seeing charges. Great way to grab another $100 on the way out the door.
User's recommendation: Don't Do It!
Vienna, Vienna
Shortform defrauded me out of $197
- Charged $197 after a 5-day trial; I never agreed to a subscription.
- I never used their services and later found emails in my spam folder.
They defrauded me out of $197. They charged me after a 5 day trial.
I never agreed to subscription and never had access to their services even after they charged me. Many months later I noticed a couple emails from them in my spam folder.
User's recommendation: Avoid Shortform
I've been trying to cancel my service for over a year and I haven't been able to do so. No way to get in touch with them.
They make it incredibly hard to reach them. Still no result. I thought I had finally reached them through email once but the bills keep coming.
User's recommendation: Be prepared for the inability to cancel them
East Hartford, Connecticut
Deceptive …I signed for 1 free week and billed for 1year…misleading to point of deceptive.
- Claims deception: free week led to an unexplained yearly subscription.
- Requests cancellation and refund; demands card deletion and 24-hour reply.
O I am outraged at the deceptiveness of your company. I signed on for one free week!
I should never have given my credit card! Shortly after I was told that I had a year subscription. This was never explained. I need you to cancel my yearly subscription and refund to the credit card.
The amount of money paid. Also delete the credit card immediately.
I expect to hear from you within 24 hours or I will take further action. This is fraudulent.
New York, New York
Doesn't accept phone calls
- Called the number listed on the site; it was said to be wrong.
- I want to cancel because the books I'm interested in aren't summarized.
I called the number listed on the site. The person who answered said it was the wrong number. It clearly listed on the internet.
I wanted to cancel because the books I"m interested in, are not summarized.
User's recommendation: don't use the service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPDF message Error for 2 weeks
- PDF downloads have been unavailable for over two weeks.
- Support says the feature isn’t available, and I’m charged monthly for a service I can’t use.
Shortform PDF download system has been unavailable for more than 2 weeks when I email to report the issue and get the downloads for the missing weeks their response is - that feature is not available - I haven been able to use the service I pay for but they charge me every month
- Option of downloading and print pdf for your readings
- Downloading and print pdf for your readings dos not work
Preferred solution: Deliver product or service ordered
User's recommendation: If you like to download your weekly readings this program is not for you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cancelled my subscription before the billing period started and they have tried to charge my account for 3 subsequent months since. I have emailed them to no avail. When you look at my account it s
- They take money and ignore emails.
- They charged $197 after I canceled.
- Do not subscribe; no customer service; I'm reporting to AARP Fraud Alert.
They are stealers and they do not get back to your emails. But have captured my bank information and keep charging me $197 for something that I cancelled.
My account clearly states that Im not a paying customer.
Im reporting them to AARP Fraud Alert. DO NOT SUBSCRIBE they will continue to rip you off and they have no customer service support
- Keep your credit or bank information
Preferred solution: Apology
User's recommendation: Don’t give out your credit card details as you will continue to be charged even if you cancel. They are scammers
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