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Short Story Box

Short Story Box

my.shortstorybox.com
What is your customer experience with Short Story Box?

Short Story Box Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Short Story Box has 2.3 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Wonderful clothes for petites.
    Cons: Too easy to lose track of items.

  • Recent recommendations regarding this business are as follows: "Beware", "steer ckear".

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Media from reviews

Short Story Box - Too many mishaps and boxes that have gone missing
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Jassiah Qfq

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Verified Reviewer

Cancelling Service

Updated by user Nov 09, 2025

Very satisfying

Original review Nov 08, 2025

I have followed all the (conflicting) directions to cancel my subscription to no avail. I have a few complaints about Short Story except for the fact that they make it nearly impossible to cancel the service. Also, the stylists could have paid more attention to my age and preferences when choosing clothing for me.

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Heydy Zho

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to pay my bill

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I was not upset with the company! Called you thinking you were them!! I just wanted to pay my bill that I found out had already been paid!!

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Pros:
  • Wonderful clothes for petites

Preferred solution: Nothing!! All has been resolved!!

Mylene L Hec

Confusion on my behalf

Need to speak with a customer service representative please. Since I had made a mistake regarding the recipient and purchase.

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Preferred solution: Speak to a customer service representative please

Zaylan Kek

Only charges and no reply or refund

I have returned box 1 but they have still charged me the full amount, and not refunding or replying.

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Anonymous

Place an order

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The package was received promptly. However the jeans were too small and the tops too large.

Items were not of good quality for the price. I won't be ordering again.

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Krystle S Ycx

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Verified Reviewer
| map-marker San Francisco, California

Too many mishaps and boxes that have gone "missing"

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Short Story Box - Too many mishaps and boxes that have gone missing

On Dec 6th, I returned my box of clothing items which did not fit. To this day, I haven't received the items I exchanged, and I returned the box in full, and it arrived on Dec 12th at their warehouse.

Their representative has harassed me, stating I kept all of the items when it's clear as day on the USPS website that they were all sent back and delivered. Lousy customer service, no way to contact anybody by phone, and so I had to file a claim with the Better Business Bureau.

Not worth their weight at all. Steer clear.

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Loss:
$306
Cons:
  • Too easy to lose track of items

Preferred solution: Apology

User's recommendation: steer ckear

Andrea S Dex

Frustration with a return

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I received a bag of clothes, that were not my size, and it was not time for my next delivery. I contacted short story and asked for a return receipt bag so I could send this back to them.This bag was clearly a mistake and honest person that I am I want their stuff back to them.

It is 3 weeks later after many emails and in todays mail I got a label no bag!

In trying to do them a favor I got frustrated that one cannot communicate with them.

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User's recommendation: Beware

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