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Short Stop Of Austin

Short Stop Of Austin

What is your customer experience with Short Stop Of Austin?

Short Stop Of Austin Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Short Stop Of Austin has 1.0 star rating based on 4 customer reviews and overall negative sentiment with frequent dissatisfaction.

Key Takeaways for Future Customers

  • Short Stop Of Austin reviews warn of rude staff and inconsistent food safety, so check orders before leaving.
  • Expect limited menu items and occasional out‑of‑stock issues despite higher price levels reported by customers.
  • Complaints about customer service and response suggest calling ahead may not resolve problems quickly.

Negative Feedback / Risk Areas

  • Repeated reports of hostile employees and poor customer service with managers not addressing issues.
  • Multiple food safety and cross‑contamination concerns leading to allergic reactions and spoiled items.
  • Customers report missing items, incorrect charges, and broken drink machines contributing to customer complaints.

Positive Feedback

The main positive note is a convenient location for quick access.

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Media from reviews

Short Stop Of Austin - The public needs to know before they get food poison or allergic...
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Show reviews that mention
food phone fish meal home discusting problem xtra allergic mayonnaise
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Wanda A Uvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hello my name is Wanda armota and I reporting today about an issue that happened earlier around 3:30 to 4:00 and me and my husband went to Short stop on airport boulevard and we order a bag of burgers

AI Highlights
  • - Employee had a rude, disrespectful attitude.
  • - Customer requests tomato-free burgers for allergy and no mushrooms/onions; kids didn't eat.
Updated by user Apr 06, 2026

I'm not going there anymore or send any of my family and friends

Original review Mar 30, 2026
And the employee who stopped had a bad attitude. She was very rude, and she had no respect.

She just had an attitude like she was getting mad or frustrated because she didn't understand the way we wanted the burgers. My daughter is allergic to tomatoes, and my other daughter, my son, and I don't like mushrooms or onions on our burgers. So please, can you get this issue situated and back on track? Please try to fix it because I'm not a happy customer about what happened today regarding my food, and my kids did not eat their burgers.

My number is 512-809-****. Thank you.

Preferred solution: Full refund

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Anonymous
map-marker San Antonio, Texas

The public needs to know before they get food poison or allergic reaction because they don't care old food contaminated foods

AI Highlights
  • - Mustard allergy; cross-contamination risk; avoids ketchup.
  • - Ordered cheeseburger with mayo, extra jalapeños, pickles; received burnt burger and cold fries.
Short Stop Of Austin - The public needs to know before they get food poison or allergic...
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Cross contanmenation / allergic to mustard do not eat ketch up I ordered a cheeseburger mayonnaise Xtra jalapenos pickles I received a partially burnt burger not hot cold fries I returned burger manager came to window so ugly don't want food drove o

User's recommendation: Fire crew and hire clean respectful professional workers non drug users or gold teeth additude person who should be cutting grass manager is a joke your not suppose to clean over fries and shaking the nasty towel out disgusting just trash shut it down or hire people who want to be proud to work no smiles just laughing when people the customers complain yeahh working there is a joke and their stealing she never rang up ticket she just said 22 even never at short stop I will be happy to spread the news as it's already posted on Facebook seems everyone has had an issue I just stopped at the wrong one never ever again city code health department will be the next step

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Jamyia Bzz

Fish was not cooked properly and they not answering phone

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Short Stop Of Austin - Fish was not cooked properly and they not answering phone
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Short Stop Of Austin - Fish was not cooked properly and they not answering phone - Image 3

Ordered #5 fish meal fish was hard on outside under cooked or old in inside discusting never had a problem with short stop before.check food before you drive home

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Anonymous
map-marker Austin, Texas

Rude employee cussed me out

AI Highlights
  • - I asked for mustard on both sides of the bun, not on the burger.
  • - A young Hispanic cashier was hostile, and an older regular employee helped.

06/19/2024 6pm I requested mustard on both sides of bun not on burger. As I was pulling up to window, my martial arts instructor (Vietnam Disabled Veteran) also wanted a large coke.

Young hispanic cashier was hostile towards me.

He yelled, "you don't tell me what to do! "What the *** Older regular hispanic employee was able to help me out.

User's recommendation: Accommodate your employees so they can have pride in their work

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Erica A Ehi

Service

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HANDICAPPED and was treated very poorly I asked about ingredients and was told THere on the menu when I clearly didnt see it and I was told if I didnt like DONT come back

Loss:
$45

Preferred solution: Training for customer service so others don’t have to feel or be treated this way

User's recommendation: Stay away from this ghetto place they clearly don’t know ADA rules and how illegal and discriminatory they are treating people

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Veronika Mkw

get some *** chicken too the short stop on...

get some *** chicken too the short stop on airport i’m tired of going n there’s no chicken been like that for years

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Anonymous
map-marker Austin, Texas

Very poor service

AI Highlights
  • - The staff were rude and disrespectful at the airport Blvd location.
  • - A manager told the reviewer not to return and to call the owner.
Short Stop Of Austin - Very poor service

Manger team / lead / employees very rude disrespectful I will never spend another cent at this restaurant short shop on airport Blvd, I was told never to come there if I dont like the price ,I tried explaining my concerns and so called manager was hollowing dont come back here we aint got time if I dont like it to call the owner cuz he doesnt give *** , I personally felt

Bye lady, on my money just cost I simply asked the price of something. This restaurant had about 6/8 people whom I dont believe they were all employees

User's recommendation: Never to stop at this location

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Mona N Oyi

Complaint

Drink machine still broke for 2 weeks now been there and no fountain drinks.would be nice to get it fixed soon.or bring in bottled drinks to serve customers.

Loss:
$16
Pros:
  • Convenient location
Cons:
  • Always short of something

Preferred solution: Full refund

View full review
Amour D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Short stop on airport by fare is the worst location the staff gives you cold food and when asked for hot food the window get slammed in your face while the manager stands by and allows it to happen.

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AI Highlights
  • - The worker slammed the window in my face twice, claimed the fries were not cold, and slammed it again when I asked if she was the manager.

Worker slammed the window in my face twice when I informed her my fries were cold she told me no they are not and slammed the window in my face. When she came back to the widow I asked her if she was the manger she said no and slammed the window agai

User's recommendation: Do not go to short stop on airport

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David F Tgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint about one of your burger shops

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AI Highlights
  • - Charged extra chili but none added.
  • - Manager asked to return the order.
  • - Staff laughed; customer won't spend there again.

I have been to this place for several years. In the last year or so when I ordered the chili cheese dogs I ask for extra chili and I am being charged for them but when I get home there is no extra chili.

Yesterday I went through the same thing and I called the manager he was busy so all he said was bring the order back. I live several

Miles from the store and so I took one of the dogs back today to show them. They said they would only replace the one I brought back. Though this frustrated me I just walked off from the window.

As I was getting into my car I noticed them laughing at me in the store so I ask the one laughing what was funny, he made some comment and said have a nice day still laughing.it is disappointing that your workers and managers have no respect for customer service or their customer. I dont care if I am starving I will never spend my money with your company again.

Loss:
$10

Preferred solution: The whole store but mainly the manager be respect the hard working person that spends their money and helps keep your lights on.

User's recommendation: Go somewhere else, shirt stop is only interested in getting the money and not that we are satisfied.

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Anonymous

Bad Managers

AI Highlights
  • - -Location: 11693 Research Blvd, Austin, TX 78759.
  • - -Called a defiant employee; claustrophobic at Short Stop; hard of hearing; no register training.

Location : 11693 Research Blvd Austin , Tx 78759 Calling Me a Defiant Employee is Reason Enough to Look For Another Job also a Person Would Get Closterphobic Working at Short Stop also I am Hard of Hearing I Have Not Worked at Short Stop that Long . Why Did This Company Rehire Me ?

It Has Been 16 Years Since I Worked For the Company and They Expect Me to Jump On the Register to Take Orders with No Training .

The Mangers are Very Rude to The Order Takers Get Onto Them if They are Not Fast They are Just Very Rude People altogether . Why I Left a Recent Job is Noone's Business Especially these Damn Managers .

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