Shopsmith
Shopsmith Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopsmith has a 2.0 star rating based on 1 customer review and consumers are mostly dissatisfied; Shopsmith reviews highlight problems with billing and customer service and note the price level is high.
Positive Feedback
The single review confirms purchase was completed and the customer expects parts, indicating orders are accepted and payments processed.
Negative Feedback / Risk Areas
- Repeated nonresponse to emails and long delays in fulfillment, including no tracking for paid parts, reflecting common Shopsmith customer complaints.
- Billing practices criticized as taking payment without delivering parts or updates.
- Poor customer service responsiveness reported.
Key Takeaways for Future Customers
- Expect to verify billing and request tracking promptly if ordering parts.
- Confirm return, refund, and any subscription or auto-ship terms before purchase.
- Document communications and follow up if customer service is unresponsive.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shopsmith has a 2.0 star rating based on 1 customer review and consumers are mostly dissatisfied; Shopsmith reviews highlight problems with billing and customer service and note the price level is high.
Positive Feedback
The single review confirms purchase was completed and the customer expects parts, indicating orders are accepted and payments processed.
Negative Feedback / Risk Areas
- Repeated nonresponse to emails and long delays in fulfillment, including no tracking for paid parts, reflecting common Shopsmith customer complaints.
- Billing practices criticized as taking payment without delivering parts or updates.
- Poor customer service responsiveness reported.
Key Takeaways for Future Customers
- Expect to verify billing and request tracking promptly if ordering parts.
- Confirm return, refund, and any subscription or auto-ship terms before purchase.
- Document communications and follow up if customer service is unresponsive.
I’ve had issues with a part order. Have emailed them 4 x. They took the money, but no parts, not even a tracking number. It’s been over a month!
- I want the parts I paid for and a tracking number.
- The company is not responsive.
- It's been over a month with four emails and no information.
I want the parts I paid for and a tracking number to see what happened to them. The company could be a little more responsive.
Its been over a month and I have made four email requests for information. Got nothing!
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