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ShopNational

ShopNational Reviews

www.shopnational.com
What is your customer experience with ShopNational?

ShopNational Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ShopNational has a 2.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied; 75% unfavorable. Recurring issues: nonworking phone numbers, website unavailable, delayed or missing orders, and high price level.

Key Takeaways for Future Customers

  • Check recent ShopNational reviews before ordering.
  • Expect limited customer service access and potential catalog mailing delays.
  • Confirm payment and tracking; keep records for billing or refund disputes.

Negative Feedback / Risk Areas

  • Customer complaints about unreachable customer service and phone numbers not working.
  • Reports of orders charged but not delivered and refund or exchange problems.
  • Website down and return addresses marked undeliverable.

Positive Feedback

Reviewers report quality items and loyalty from long-term shoppers despite service issues.

View full overview ›

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Show reviews that mention
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Aolanis Kdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need catalog

Contacted the company first

The reviewer tried to contact the company before posting this review.

I moved and lost contact with you. My

New address is 365 Garden Edge Point, unit 109, Fern Park, Fl 32730

User's recommendation: Keep trying

View full review
Aolanis Kdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need catalog

Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Jun 20, 2025

Next thing I knew, they asked for my credit cardInfo without buying anything

Original review Jun 19, 2025

Im a loyal customer to shop National. I moved and new address is 365 Garden

Edge point, unit 109, Fern park, Fl

32730. Please send me a catalog!

User's recommendation: Keep trying

View full review
Elmarie Rkb

I placed an order this morning. Confirmation was...

I placed an order this morning. Confirmation was suppose to be sent.

Can not find order or confirmation to verify order and phone service not in operation. Please clarify order for Mavis Johannes.

View full review
Crayton Jwl

Purchase

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Are they still in business. I have not had a catalog in ages.

I have for ordered for years. Maybe they moved from North Carolina.

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Resolved
Karen B Hyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Request a catalog by mail

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Apr 22, 2024

Company fixed the issue and I have been provided with apology. I was informed that National had gone out of business--end of problem!!!!!

Original review Apr 15, 2024

I have shopped with you for MANY years, and I cannot find a working phone number to request your latest catalog by mail (since you are no longer online). Can you PLEASE mail me a catalog???

User's recommendation: They do not answer emails...

View full review
1 comment
Guest

National is out of business.

Resolved
Bucky Hdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I made a second order for two shirts. The one came. the other was back ordered. I think they are out of business: no web site no other was to contact them. I was charged for the shirt that was not shi

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Updated by user Mar 17, 2024

Company fixed the issue and I have been provided with apology. Actually they are out of business.

Movers page phone number is disconnected. They did refund what I needed though before quitting the business

Original review Feb 16, 2024

Order number. 34315

I would like to cancel this order , I used the wrong credit card number to order.

Kathleen Satake

PO Box 795

Three Forks. Mt 59752

406 548 ****

User's recommendation: Company is closed down

View full review
Kris E Utw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to find out how to order more unpinchable pantys and other items

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - No emails received to order more pantys.
  • - Customer service numbers are not in service.
  • - Online access is not working.

I have not gotten a email from you so I can order more unpinchable pantys and other things. I cant get you on line and need to know why.

All the customer service numbers are not in service anymore. If they were going out of business they should have contacted there clients and gave them the opportunity to get more things

View full review
Randi V Dmt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Took my money - no order received

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AI Highlights
  • - Ordered mid December 2023; backordered to Feb 6 and I agreed to wait.
  • - No one is answering emails; $80+ was charged at order.
Updated by user Mar 01, 2024

Shopnational appears to be out of business. Website down, telephone lines not in service.They just took my money and ran…..

Original review Feb 15, 2024

I placed an order mid Dec 2023 - inquired early January and was told item was backordered until Feb 6 - asked if I wanted to wait - I said yes. Now no one is answering my emails - they took my $80+ dollars when order was placed - Im not a happy camper !

Loss:
$86

Preferred solution: Full refund

User's recommendation: Buyer beware

View full review
Donna P Mow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Exchange

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Attempted to exchange pajamas; package returned undeliverable.
  • - Phone numbers don’t work and the website won’t load; not a satisfied customer.

After attempting to exchange some pajamas for my mother, and getting the package returned as undeliverable and out of business, none of the phone numbers are working and the website will not load. This is not a satisfied customer.

Pros:
  • Quality items
Cons:
  • Communication

Preferred solution: Exchange

View full review
Donna P Mow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Exchange

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Return address is undeliverable; business appears closed.
  • - Phone numbers don't work and site won't load.
  • - I need to exchange pajamas for a smaller size.
Updated by user Mar 19, 2024

They never responded

Original review Feb 17, 2024

The package I mailed to the return address for an exchange has been returned as undeliverable, out of business. The phone numbers are not working, and the website will not load.

I just want to exchange a pair of pajamas my mother purchased for a smaller size. This has been very frustrating.

View full review
Anonymous
map-marker Boardman, Oregon

Need to find out how to order more unpinchable pantys and other items

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I have not gotten a email from you so I can order more unpinchable pantys and other things. I cant get you on line and need to know why

View full review
Gary S Zut
map-marker Lexington, North Carolina

I want to order something from the catalog

Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Feb 28, 2024

We had a return of a clothing item and we were going to place another order to use the credit that was owed us but after trying to call the company several times we were not able to reach anyone. We are not sure if we will be getting our money back at this point.

Original review Feb 13, 2024

Neither one of their phone numbers is working and I was trying to order something for my mother. Do you have an updated phone number?

Loss:
$69
Cons:
  • Phone numbers do not work

Preferred solution: Full refund

View full review
Anonymous
map-marker West Bloomfield Township, Michigan

Stop sending to Richard Svetlauskas 146 E Hickory Grove Rd 48304

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Stop sending to Richard Svetlauskas at 146 E Hickory Grove Rd Bloomfield Hills MI 48394-****. HOW OFTEN DO I HAVE TO DO THIS,

User's recommendation: Go out of business

View full review
Darlene M Yad

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shippingdate delay

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Ordered 7/14/2022 - shipping date of 11/22/2022 NOT compatible with my immediate need. Please cancel order

Cons:
  • Stop with the questions
View full review

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