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Shopko is now Shopko Optical
Shopko

Shopko

www.shopko.com
What is your customer experience with Shopko?

Shopko Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Shopko has a 2.3 star rating based on 1 customer review; consumer sentiment is mostly dissatisfied and this appears in Shopko reviews.

Positive Feedback

Customers note in one review that staff attempted corrective service for optical orders, indicating some effort to resolve product issues.

Negative Feedback / Risk Areas

  • Repeated delays on optical orders with misplaced frames and long waits for fixes.
  • Phone lines reportedly nonfunctional, making contact for payroll or W-2 requests difficult.
  • Unresponsive customer service and unresolved Shopko customer complaints about compensation.
  • Potential issues obtaining refunds or documentation promptly.

Key Takeaways for Future Customers

  • Expect possible delays for eyewear and verify timelines before purchase.
  • Document orders and request written confirmation for refunds or W-2s.
  • Be prepared for limited phone support and consider alternate contact methods when dealing with customer service.
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Nebraska City, Nebraska

To get my w-2 re sent

Couldn't talk to anyone all phones no longer work...need to obtain another w2 from them

View full review
Saddie Iwq
map-marker Mason City, Iowa

Glasses-waiting three weeks now!.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Right lens and tri-focal incorrect.
  • - Glasses sent back to be redone; three weeks waiting.
  • - Store says frames misplaced; still no glasses.

Glasses had right lens, tri focal wrong. Store sent them back to be redone.

Now going on three weeks waiting. Called local eye care shopco, they said optical missplaced frames Still no glasses, i want somekind of compensation for my total inconvenience in this matter!.

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