
ShopEtc Com
10
CLAIMED LOSSES
1
TOTAL REVIEW
Ellen P Tgh
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Verified ReviewerPurchase of a 28 Day Menu Planner
On April 6th I purchased a low calorie recipe book and a 28-day menu plan. I received the recipe book, however, I never received the menu plan. For customers question I was instructed to contact Hearst Products, not Shop Etc. On April 29 I asked when I would receive the menu plan. I received an email from them stating the menu plan was a "download". Since I paid $9.95 I sent another email stating I would not have paid that outrageous amount for a download using my own paper, stated I had not downloaded anything and asked to have the $9.95 credited back to my account. I was told that is what I ordered and there were no refunds. So I say "Buyer beware". Not very customer friendly. NHyankee68
Loss:
$10
Preferred solution: Full refund
User's recommendation: I would not recommend this company for something this trivial!
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