Lajean Mvf

Shopefun.com - 1phone 6 - Refund Not Received - e-E-commerce fraud - We have purched one Mobile phone from Shopefun dated on 4-Feb-2016 but this company was not provide product as per time lines then

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We have purched one Mobile phone from Shopefun dated on 4-Feb-2016 but this company was not provide product as per time lines then company was cancel my order and saying your refund has been process but refund not received till date. details as below mention. Either the product is delivered nor my refund taken place. Their numbers are Phone: +91-9711****63 Email: support@***.com Kindly check for their whereabouts as their number is now switched off. Request you to please look in to this. Order Date-04-Feb-2016 Cancel Date:-21-Feb-2016 Regards Parmod Kumar kparmod@***.com
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Reason of review:
Order processing issue
Anonymous
map-marker Gujarat, India

Regarding Retrun of Item purchased - Shopefun.com

I Have purchased following item from www.shopefun.com. Order ID: 959390****0635 Product Name: Adidas Winter Lower Product Code: SF005 Quanity: 1 Due to size issue i have booked return for the same on dated 10-11-2015 and got confirmation email for the same stating that man from them will pick up same within 5 to 7 days. but till date more than 13 days have been passed and no one has picked up the item or called me regarding it. I have tried to call on numbers mentioned on webportal +91-9711****63 and +91-8743****24 but no one is picking up the call. Both the number mentioned on website i.e. +91-9711****63 and +91-8743****24 is shows either switched off or not reachable. Such a worst service !! I have also gave them warning regarding taking legal action but all invain !! Address for Shopefun.com: RC 14 Deepak Vihar Sec-58 Near BSNL Exchange Noida 201301 Phone: +91-9711****63 Email: support@***.com
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Cons:
  • Worst
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous
map-marker Mumbai, Maharashtra

Shopefun product not delivered_Order# 959390****0823

placed order # 959390****0823 with www.Shopefun.com on 15-Jan-2016. Phone number - 971178**** Delivery was expected within 7 to 8 working days as telephonic confirmation with customer relations before making payment on 15-Jan-2016. Till today they have been giving reasons and stories for non dispatch with no results. I wanted to gift this product to some one on 14th Feb and all plans are ruined. 1) I send couple of emails to support@***.com and there is no response. Called them back on 27 Jan 2016 at 18:07 hrs and spoke with Mr. Ashad and it is understood that server is down and they can not see the status of order and hence he asked me to call back after 18:30. 2) When I called back at 19:15 there was another person and as per him "order status can only be viewed before 18:30 so he can not do any thing, but he will make sure that he will call me to confim order status by on 28-01-16 before 11:00 hrs". 3) There was no call received, hence I called them back on 28-01-16 at 14:35 hrs and luckily someone picked call. This time customer support was unable to tell be status so he transferred line to Manager Mr. Rohit. As per Rohit "they accepted order without any inventory. When they received inventory it was not as per requirement and hence they sent it back." Per Rohit "they were expecting fresh inventory to be delivered by end of day 28-01-16 and he will make sure that I will received dispatch details by end of day 28-01-16 or on 29-01-16 and share dispatch details asap". Till date 01-02-16 there is no response for shopefun for emails or phones. 4) Trying to call them since morning on 01-02-16 but I could get them on call only after 5 attempts. Person on phone was Mr.. Asad again and as per him product ordered is not available and I should have received email (which I never received). I asked him if I can speak with Mr. Rohit and it is understood that Mr. Asad is the only person available to repond. Further Mr. Asad confirmed over phone that "order dispatch details will be communicated to me by 16:00 hrs today and additionally he will call call me". I also warned him stating that if order is not dispatched today I will be taking legal action. 5) No response from Shopefun until 7 pm and I called them back. This time again I had Mr. Abhi online and he did confirmed that order is dispatched by DTDC courier but he do not have tracking details as admin is logged out and he could not access details”. Further he mentioned that “He will be working on the first shift on 02-02-16 and will call back to me by 11:00 am to confirm DTDC courier tracking details”. 6) On 02-02-16 response was awaited by 11:00 hours but there was no response upto 12:30. Upon calling Shopefun (971178****) spoke with Mr. Asad and he shared DTDC tracking number Z345**** which could be tracked over internet only after 20:00 hours. Per him I should have received email from shopefun but there was no such communication. I gave my personal mobile number so that he can send me sms with tracking details. NOTHING received so far. On same day evening at 18:00 hours called back to Shopefun and spoke with Mr. Abhi who confirmed that “order is already dispatched and should be delivered before Saturday. Though he could not provide any tracking details of courier. Send email to remind that I am still waiting for dispatch details and there is no response as of date. 7) Called back shopefun on 03-02-16 and spoke with Asad and it is understood that “product dispatched was for some other customer and my order will be dispatched only on Friday. They have received product from US late due to 26th January restrictions from customs. Insurance is pending for imported product and once it is done defiantly product will be dispatched on Friday and will be delivered on Monday. At the same time send another email for followup. 8) Email was replied on 04-02-16 with no conclusion. Response was full of regret and apologies for not delivering product. 9) Call back to them on 05-02-16 at 10:15 hrs and spoke with Rahul. It is understood that Rahul could not view dispatch details as he is not admin and his shift will end at 10:30. He further confirmed that he will ask admin user to call me back without fail. 10) 08-**-** at 12:00 spoke with Ashd wherein he confirmed that stock is now available and will be delived without fail by coming Saturday 13-Feb-2016. 11) 09-**-** at 17:30 hours spoke with Saurabh and it is confirmed by Saurabh that order will be dispatched by today or latest by tomorrow morning by 11:00 am and dispatch details will be shared with me. 12) on 10-02-15 Spoke with Amit and it is understood that product is not available and will be dispatched only next week. Spoke with supervisor Rohit and he also mentioned that products are not available as of now. Previous products received were not suitable and new products are expected during next week.
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Reason of review:
Problem with delivery
1 comment
Jency Llf

same here,

placed order # 959390****0822 with www.Shopefun.com on 15-Jan-2016. Phone number - 971178****

I am yet to receive my product/ refund.

The phone is also switched off.

The are fakesters.

Anonymous

FRAUD SERVICE!!!!

Shopefun - FRAUD SERVICE!!!!
Shopefun - FRAUD SERVICE!!!! - Image 2
MY ORDER ID IS-959390****0697. I ORDERED FOR I-PHONE 5S BUT TO MY SHOCK I RECEIVED A WOODLAND WALLET. MOREOVER THE ORDER IS ALREADY PLACED A MONTH AGO. I THINK A FRAUD CASE FIR SHOULD BE LAUNCHED AGAINST THESE PEOPLE.IF THESE CONDITIONS WILL GO ON THEN THE ONLINE PURCHASING WOULD GO DOWN DAY BY DAY. I RECEIVED THIS WALLET ON 16 JAN BUT I WAS OUT OF STATION AND WHEN I CAME BACK ON 17 JAN AND OPENED....I WAS SHOCKED.I HAVE SENT A MAIL REGARDING THIS TO THEIR OFFICIAL ID.THEN I CALLED THEM ON THEIR PHONE THEN THE ATTENDANT SAID, SIR WE WERE CONFIRMING YOUR ADDRESS.WHAT *** IS THIS.YOU RE CONFIRMING MY ADDRESS BY SENDING A WALLET AGAINST Y ORDER.
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Reason of review:
I WAS CHEATED

Preferred solution: Let the company propose a solution

1 comment
Guest

Do a chargeback and tell your credit card company that they sent the wrong item and are not replacement you've called several times. They will give you a provisional credit until they are completed with their investigation. More than likely you will keep that credit because those kind of people do not respond to chargeback inquiries.

Jency Llf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Delhi, Delhi

Shopefun IS A FRAUD SERVICE!!!!

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placed order # 959390****0822 with www.Shopefun.com on 15-Jan-2016. Phone number - 971178**** Delivery was expected within 7 to 8 working days as telephonic confirmation with customer relations before making payment on 15-Jan-2016 BUT TILL DATE NEITHER THE PRODUCT IS DELIVERED NOR REFUND MADE!!! THEIR PHONE IS ALSO SWITCHED OFF. IT IS A FRAUD COMPANY, JUST MAKING MONEY OUT OF GIVING ATTRACTIVE OFFERS TO COMMON PEOPLE AND CHEATING THEM OFF THEIR HARD EARNED MONEY. THE COMPANY SHOULD BE INVESTIGATED AND CRIMINAL PROCEEDINGS INITIATED.
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Loss:
$750
Reason of review:
fraud company

Preferred solution: Full refund

Anonymous
map-marker Sonipat, Haryana

ISSUE SOLVED BY SHOPEFUN!THANK YOU

MY ORDER ID IS-959390****0697. TO MY SURPRISED THE WALLET THAT I RECEIVED IS A GIFT FROM SHOPEFUN AND MY ORDER ISSUE FOR THE I-PHONE 5S HAS BEEN RESOLVED.IT WAS JUST BECAUSE OF SOME OUT OF STOCK CONDITION THAT THIS HAPPENED.SO I THINK I SHOULD THANK THEM THAT THEY TOLD ME ABOUT THE WALLET WHICH IS A GIFT FOR FIRST TIME VISITORS.AND MY ORDER FOR I-PHONE 5S WILL BE RESOLVED SOON AS THEY CONFIRMED ME THROUGH MAIL AND TELEPHONICALLY. TEAM IS VERY HELPFUL THANK YOU SHOPEFUN TEAM!!!
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Reason of review:
Good customer service
1 comment
Guest

Worst service provide by Shopefun.

Order ID: 959390****0786

Refund not received till date...so many followup with customer case team but no any response.

Regards

Pankaj

Mob-828567****

Kynli Vnl
map-marker Panipat, Haryana

Shopefun Online Scam

Not delivered the product as per offer I have purchased a iphone 5s from shopefun.com o as per offer given on their website and paid via debit card as COD option not available. After regularly persuation they responding that the case is in process. and at last they mail me stating that they are unable to deliver the same due to non availability of stock whereas the same offer has been displayed on their website on that day . They send me mail for process of refund and said it will take 10 to 15 days. HENCE THIS IS ONLY FRAUD COMPANY AND ONLY GETTING BANK DETAILS OF CONSUMER AND COLLECTING MONEY AND KEPT IN THEIR ACCOUNT FOR 25 TO 30 DAYS AND EARN INTEREST ONLY.
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Loss:
$150
Cons:
  • Worst
Reason of review:
Poor customer service
Anonymous

Shope.com is Retailiya.com - Retailiya.com is Shopefun.com

E-commerce fraud Dear Sir; I am Vamsi Krishna. I got a mail from retailiya.com for online shopping of well discounted rate Mobile phones. so i booked the Iphone 6 plus (two pieces) for 36000 rupees on Sept 19th 2015 (Order ID: 959390****0150). whenever i order that time simultaneously i call them then they told me we cant do cash on delivery system so you have to transfer so i did online transfer to their account (Company A/C NO:- SHOP QUIKR INDIA, BANK A/C :-896630****2333, IFSC CODE :- SYNB0008966) Its been 20 days and they not even shipped my order n saying silly reasons. I can't wait anymore i need refund my transaction reference numbers: (IMPS Transfer) Reference #526211****86 Amount 14000 Reference #526216****34 Amount 16000 Reference #526610****08 Amount 6000 Total 36000 rupees i paid please take some action and please help me to getting my Payment back.. with regard's vamsi krishna vkriss1234@***.com
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Cons:
  • Worst
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

catch shivam mougha on 0750315**** is ur culprit

u can see his facebook account also

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