Resolved
Miss S Dlb

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Verified Reviewer

Resolved: Rasta Beanie hats

Shopcapus - Rasta Beanie hats
Updated by user Dec 02, 2022

Company fixed the issue and I have been provided with full refund. I told them I would report it as fraud to my method of payment company. The refunded it a few days later.

Original review Nov 02, 2022
I ordered 2 of these hats. You sent me a cheap gold plated ring instead. Order no CWIGGHXWC, TRACK 17 Tracking no. LV59781****CN. I paid you £43.42 .I have told Paypal and will start a dispute if you don't send me the hats or a refund Thank you Susan Smith
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Loss:
$44

Preferred solution: Full refund

1 comment
Miss S Dlb

Update I have now received a full refund for the hats.

Linda B Icp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

HAT I REC'D NOT WHAT PICTURED ON WEBSITE. NO WAY TO CONTACT COMPANY

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Shopcapus - HAT I REC'D NOT WHAT PICTURED ON WEBSITE. NO WAY TO CONTACT COMPANY
Updated by user Oct 21, 2021

I have never heard back from company despite numerous emails. Their website has a review section but no way to post to it.

I also submitted to Pissed but this also did not result in any response. I think this company is a scam.

Original review Sep 13, 2021
I ordered Men's Boonie Mesh Sides Hat Khaki CU113OTN4V3 from SHOPCAPUS (https://www.shopcapus.com/). The image on their website was the same as the Dorfman hats I own, including the outdoor design label on the front. What I was sent had no relation to the image on shopcapus website. Rather I was sent a cheap Chinese knockoff that is large enough to fit a gorilla. I sent many messages to the company email and never had a reply. They have no service line. They have a review section on website but no way to post to it.
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Loss:
$25

Preferred solution: Full refund

User's recommendation: BE VERY CAUTIOUS ABOUT ORDERING FROM THEM.

1 comment
Lola Spi

they never respond and i lost my money.

Marie B Mpb
map-marker Ronkonkoma, New York

Wrong item.

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Shopcapus - Wrong item.
Shopcapus - Wrong item. - Image 2
Ordered a cloche hat. Received a sun hat with trailing ribbon going down the back. Sent them a pic of what I got and what I should have gotten. They said they changed the design. Sorry for inconvenience and offered to give me $3 refund for the $30 dollars I spent. I told them they must have left off a zero. Then they said they could give me 6 dollars refund. Entirely their fault but Im supposed to pay for their mistake. Sun hat is just the opposite of cloche hat.
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User's recommendation: Just don’t buy from them.

Stephen E Xzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Website states store is in USA but is actually in China. They bait and switch and PayPal helps them steal your money!

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Shopcapus - Website states store is in USA but is actually in China. They bait and switch and...
Shopcapus - Website states store is in USA but is actually in China. They bait and switch... - Image 2
Shopcapus - Website states store is in USA but is actually in China. They bait and switch... - Image 3
The website plainly states that the store is located in the USA. I see a hat that I have been looking for, so I order 2 of them. After a month, I get a package from China with two hats in it. Absolutely nothing like what I ordered, even a different color. So I contact them and ask for a refund and a return label. Now the bargaining starts, how about a $10 refund? $15? No, I want the product I ordered or a refund. So they say they will not refund money or pay for return shipping. So I open a PayPal dispute. Go through the same bargaining tactic and finally they agree to refund my money if I take the day off to go to the post office and pay to express ship the item back at well over what I paid for the item. I refuse and guess what, PayPal disputes sides with them, even though they have broken the law. Stay away from these Chinese mafia criminals!
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Loss:
$40
Cons:
  • Will steal your money

Preferred solution: Full refund

User's recommendation: Stay AWAY!!! Chinese Criminals!

Peggy M Sje

False Advertising. Bait and Switch.

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Ordered a $50 Goorin Bros hat, received a generic slightly similar hat in the wrong size. The hat I got is not worth $50. This is a scam.
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Loss:
$45

Preferred solution: Deliver product or service ordered

User's recommendation: Shop elsewhere

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