Resolved
Miss S Dlb

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Verified Reviewer

Resolved: Rasta Beanie hats

Shopcapus - Rasta Beanie hats
Updated by user Dec 02, 2022

Company fixed the issue and I have been provided with full refund. I told them I would report it as fraud to my method of payment company. The refunded it a few days later.

Original review Nov 02, 2022

I ordered 2 of these hats. You sent me a cheap gold plated ring instead.

Order no CWIGGHXWC, TRACK 17 Tracking no. LV59781****CN.

I paid you £43.42 .I have told Paypal and will start a dispute if you don't send me the hats or a refund

Thank you Susan Smith

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Loss:
$44

Preferred solution: Full refund

1 comment
Miss S Dlb

Update I have now received a full refund for the hats.

Linda B Icp

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Verified Reviewer

HAT I REC'D NOT WHAT PICTURED ON WEBSITE. NO WAY TO CONTACT COMPANY

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Shopcapus - HAT I REC'D NOT WHAT PICTURED ON WEBSITE. NO WAY TO CONTACT COMPANY
Updated by user Oct 21, 2021

I have never heard back from company despite numerous emails. Their website has a review section but no way to post to it.

I also submitted to Pissed but this also did not result in any response. I think this company is a scam.

Original review Sep 13, 2021

I ordered Men's Boonie Mesh Sides Hat Khaki CU113OTN4V3 from SHOPCAPUS (https://www.shopcapus.com/). The image on their website was the same as the Dorfman hats I own, including the outdoor design label on the front.

What I was sent had no relation to the image on shopcapus website. Rather I was sent a cheap Chinese knockoff that is large enough to fit a gorilla. I sent many messages to the company email and never had a reply.

They have no service line. They have a review section on website but no way to post to it.

View full review
Loss:
$25

Preferred solution: Full refund

User's recommendation: BE VERY CAUTIOUS ABOUT ORDERING FROM THEM.

1 comment
Lola Spi

they never respond and i lost my money.

Marie B Mpb
map-marker Ronkonkoma, New York

Wrong item.

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Shopcapus - Wrong item.
Shopcapus - Wrong item. - Image 2

Ordered a cloche hat. Received a sun hat with trailing ribbon going down the back.

Sent them a pic of what I got and what I should have gotten. They said they changed the design. Sorry for inconvenience and offered to give me $3 refund for the $30 dollars I spent. I told them they must have left off a zero.

Then they said they could give me 6 dollars refund.

Entirely their fault but Im supposed to pay for their mistake. Sun hat is just the opposite of cloche hat.

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User's recommendation: Just don’t buy from them.

Stephen E Xzp

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Verified Reviewer

Website states store is in USA but is actually in China. They bait and switch and PayPal helps them steal your money!

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Shopcapus - Website states store is in USA but is actually in China. They bait and switch...
Shopcapus - Website states store is in USA but is actually in China. They bait... - Image 2
Shopcapus - Website states store is in USA but is actually in China. They bait... - Image 3

The website plainly states that the store is located in the USA. I see a hat that I have been looking for, so I order 2 of them.

After a month, I get a package from China with two hats in it. Absolutely nothing like what I ordered, even a different color. So I contact them and ask for a refund and a return label. Now the bargaining starts, how about a $10 refund?

$15? No, I want the product I ordered or a refund. So they say they will not refund money or pay for return shipping. So I open a PayPal dispute.

Go through the same bargaining tactic and finally they agree to refund my money if I take the day off to go to the post office and pay to express ship the item back at well over what I paid for the item.

I refuse and guess what, PayPal disputes sides with them, even though they have broken the law. Stay away from these Chinese mafia criminals!

View full review
Loss:
$40
Cons:
  • Will steal your money

Preferred solution: Full refund

User's recommendation: Stay AWAY!!! Chinese Criminals!

Peggy M Sje

False Advertising. Bait and Switch.

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Ordered a $50 Goorin Bros hat, received a generic slightly similar hat in the wrong size. The hat I got is not worth $50. This is a scam.

View full review
Loss:
$45

Preferred solution: Deliver product or service ordered

User's recommendation: Shop elsewhere

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