Shopcapus Reviews

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hat refund label item hat received cloche hat sun hat gold amazon veterans
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HAT I REC'D NOT WHAT PICTURED ON WEBSITE. NO WAY TO CONTACT COMPANY

Shopcapus - HAT I REC'D NOT WHAT PICTURED ON WEBSITE. NO WAY TO CONTACT COMPANY
Update by user Oct 21, 2021

I have never heard back from company despite numerous emails. Their website has a review section but no way to post to it.

I also submitted to Pissed but this also did not result in any response. I think this company is a scam.

Original review posted by user Sep 13, 2021
I ordered Men's Boonie Mesh Sides Hat Khaki CU113OTN4V3 from SHOPCAPUS (https://www.shopcapus.com/). The image on their website was the same as the Dorfman hats I own, including the outdoor design label on the front. What I was sent had no relation to the image on shopcapus website. Rather I was sent a cheap Chinese knockoff that is large enough to fit a gorilla. I sent many messages to the company email and never had a reply. They have no service line. They have a review section on website but no way to post to it.

User's recommendation: BE VERY CAUTIOUS ABOUT ORDERING FROM THEM.

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ID
#2867417 Review #2867417 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund
New Reviewer

Wrong item.

Shopcapus - Wrong item.
Shopcapus - Wrong item.
Ordered a cloche hat. Received a sun hat with trailing ribbon going down the back. Sent them a pic of what I got and what I should have gotten. They said they changed the design. Sorry for inconvenience and offered to give me $3 refund for the $30 dollars I spent. I told them they must have left off a zero. Then they said they could give me 6 dollars refund. Entirely their fault but Im supposed to pay for their mistake. Sun hat is just the opposite of cloche hat.

User's recommendation: Just don’t buy from them.

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ID
#2544533 Review #2544533 is a subjective opinion of poster.
Location
Ronkonkoma, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Website states store is in USA but is actually in China. They bait and switch and PayPal helps them steal your money!

Shopcapus - Website states store is in USA but is actually in China. They bait and switch and PayPal helps them steal your money!
Shopcapus - Website states store is in USA but is actually in China. They bait and switch and PayPal helps them steal your money!
Shopcapus - Website states store is in USA but is actually in China. They bait and switch and PayPal helps them steal your money!
The website plainly states that the store is located in the USA. I see a hat that I have been looking for, so I order 2 of them. After a month, I get a package from China with two hats in it. Absolutely nothing like what I ordered, even a different color. So I contact them and ask for a refund and a return label. Now the bargaining starts, how about a $10 refund? $15? No, I want the product I ordered or a refund. So they say they will not refund money or pay for return shipping. So I open a PayPal dispute. Go through the same bargaining tactic and finally they agree to refund my money if I take the day off to go to the post office and pay to express ship the item back at well over what I paid for the item. I refuse and guess what, PayPal disputes sides with them, even though they have broken the law. Stay away from these Chinese mafia criminals!

User's recommendation: Stay AWAY!!! Chinese Criminals!

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ID
#2341247 Review #2341247 is a subjective opinion of poster.
Product
Shopcapus Hat
Cons
  • Will steal your money
Loss
$40
Preferred solution
Full refund
New Reviewer

False Advertising. Bait and Switch.

Ordered a $50 Goorin Bros hat, received a generic slightly similar hat in the wrong size. The hat I got is not worth $50. This is a scam.

User's recommendation: Shop elsewhere.

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ID
#2144454 Review #2144454 is a subjective opinion of poster.
Loss
$45
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Veterans DON'T shop here - anyone else only shop here if you are a gambling person

Shopcapus - Veterans DON'T shop here - anyone else only shop here if you are a gambling person
I have searched for years for a special type of camouflage Desert Storm Veteran hat. Amazon used to sell it but never got it back. I thought I struck gold when I found it at shopcapus.com, but how little did I know. I ordered it and several weeks later I received the wrong hat. After contacting the company they said, We are so sorry for this,We check this is the new style for this item,We can give you $3 refund for compensate.This is our sincerity and hope you can accept. I told them I wanted the correct hat and if I couldnt get it I wanted a full refund (plus a postage paid mailing label to send the incorrect hat back to them.) They never responded.
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1 comment
#1964128

Wish I had seen this before they robbed me!

ID
#1784931 Review #1784931 is a subjective opinion of poster.
Product
Shopcapus Hat
Pros
  • Had my hat i had been looking for years for
Cons
  • Think we are gulliable
Loss
$27
Preferred solution
Full refund

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