Michael B Sxl

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California cheap skates aka CCS sent me the wrong pants and wouldn’t give me a refund

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Shop CCS Com - California cheap skates aka CCS sent me the wrong pants and wouldn’t give...
Shop CCS Com - California cheap skates aka CCS sent me the wrong pants and... - Image 2
Contains 1 confidential file for company representatives

Sent me pants that wasnt even the picture of the pants I wanted, I emailed them and they never replied to me extremely poor customer service and they dont have a number to contact them, lazy scamming people. I will never buy from ccs ever again and will make sure to tell all my friends to do the same.

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Loss:
$290
Cons:
  • Have terrible communication skills

Preferred solution: Full refund

User's recommendation: Do not buy from them it’s not worth the trouble trust me

Michael B Sxl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

I got sent the wrong item I want refund.

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Shop CCS Com - I got sent the wrong item I want refund.
Shop CCS Com - I got sent the wrong item I want refund. - Image 2
Contains 1 confidential file for company representatives

This company sent me the wrong pants, not the ones that I wanted or that was shown to me by picture, never answered my email and I spent 250 on the pants and didnt get a refund and I have to spend 40 so that ups could deliver the wrong pants. Im never ever buying from ccs again and will be telling people to do the same.

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Loss:
$288
Cons:
  • Bad service

Preferred solution: Full refund

Anonymous
map-marker Phoenix, Arizona

Question

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I accidentally bought a pair of shoes in the wrong size, unfortunately they were close outs so no returns. I wanted to contact the company to see if I could just exchange them for the correct size but it is literally impossible to contact CCS in any way shape or form. Horrible customer service, will never shop there again even though it was my mistake.

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User's recommendation: Never shop with a company you can’t contact, CCS is one of those companies

Andrew A Pmc

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Verified Reviewer

I need help

My email says that the shoes I ordered are still in my cart, but I clicked on it and nothing is there. So, I went to check my banking app and the payment did go through.

I ordered on Oct. 20, 2024, and it is currently Oct. 24, 2024.

I had paid for the 2-3 day shipping option. If someone from CCS sees this, can you try to help me out?

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Loss:
$73

Preferred solution: Deliver product or service ordered

Itzel Mkg

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Verified Reviewer
| map-marker Arlington, Virginia

Hello.,my order was due Monday.,and I still haven't gotten it...?

Where's my order that was supposed to be here?Monday here it is thursday Also, if I could have a customer service agent this message it let me know what's what beyond.It was a birthday gift that I had to replace with so melting because it was not here on the date that it was supposed to be

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Martha T Igw

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Verified Reviewer

I did not get the discount advertised. I could not get any interaction before I placed the order and had to search for the customer service contact. Still haven’t had any interaction with a person.

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I just ordered but forgot to put the cyber23 code in the order. I just want to add the discount to order #CCS816428

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Preferred solution: Price reduction

User's recommendation: Don’t count on advertised sales.

1 comment
Guest

We haven't received any emails from you-- please email customercare@***.com and we'll get you straightened out.

Anonymous
map-marker Las Vegas, Nevada

Package didn't receive

Order a deck didn't get it. When I call can speak to a real person.

Also on the wed site no number.

I had to google the number. Just frustrated.

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1 comment
Guest

all you've got to do is email customercare@***.com for assistance. Thanks!

Bobby l Rcs
map-marker Doylestown, Pennsylvania

Shipment delay

Yes I paid for $12 for 2-4 day shipping. Yet it's taking 8 days to get here.

My son wasn't able to get his skateboard on his birthday.

It would have been just as quick to have done free shipping. I feel like I should be refunded the $12 atleast for shipping

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Beverley B Lvt

Need new sensor after 6 days

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Send email to 24 hour help and have got no response.

Receiver indicates that I need a new sensor after 6 days.

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Preferred solution: Why this happened and a refund

anthony W Lzf

Can't track package

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My tracking number you sent after purchase doesnt work cuz its invalid. And the shop app is not user friendly

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Loss:
$70

Preferred solution: Deliver product or service ordered

Juan M Mgo

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Verified Reviewer

Wrong size:(

I just purchased a pair of converse pro low tops and I got the wrong size how do I go about exchanging it for a smaller size .

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Preferred solution: Exchange

Anonymous
map-marker Houston, Texas

Cancelled order

An order of $33 needs to be canceled. Did not order anything from you .February 28 2023 and it shows on my card

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Thomas C Fpr

Purchase

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I placed a order and the money came out of my account. I received no confirmation of a purchase.

I attempted to contact CCS and was unable to reach a human. I was directed to email and received no support.

I called the phone number listed and made guesses to names and actually got four different phone contacts. Left four messages and received NO return callsterrible experience.

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Preferred solution: Lost interest in this company

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