Joseph G Mqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is a scam along with My cooler.

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I purchased 50.00 worth of gift cards from my cooler for Shop beer gear and they are showing up as zero dollars now.
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Loss:
$50
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Full refund

Joseph G Mqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elgin, South Carolina

I was scammed by my cooler and Shop beer gear.

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I was scammed by my cooler and Shop beer gear.
Updated by user May 01, 2024

There is no way to contact support.

Original review May 01, 2024
I purchased 3 gift cards for Shop beer gear from my cooler and now they are all showing 0 balance. These two companies are scams.
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Loss:
$50
Pros:
  • Selection of items

Preferred solution: Full refund

User's recommendation: Refund for my 3 gift cards.

Shawn C Jjs

No Communication

Wanted to exchange a Christmas gift with a smaller size. Never have gotten an answer or where to send returns. I have been collecting Budweiser many years...not anymore!! Will never order thru them again.
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Loss:
$74
Pros:
  • Selection of items
Cons:
  • No customer service

Preferred solution: Exchange

User's recommendation: Buy another brand.

Patricia N Tui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order mistake

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Ive tried to contact this company but there is no way to get a human on the phone. The customer service stinks, how am I supposed to get the problem fixed. Note Ill have to return the order and pay for the shipping and Ive been trying to get them since I placed the order not more then 5 minutes after I realized it didnt take my gift card but it took from my debit card not cool.
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Loss:
$50
Cons:
  • No way to get a real person no matter which number you can

Preferred solution: Customer service on the phone

Patricia N Tui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Order mistake

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I put my gift card in as payment and it just took the money from my checking account instead. I need this fixed and someone to contact me.
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User's recommendation: Make sure your gift card works before pressing buy.

Jim D Coi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Castle Rock, Colorado

Horrible Customer Service....impossible to reach a human!

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I ordered a tall tap handle (order number KO39239) and paid the full amount. When the order arrived, they had shipped me a short tap handle, which was less expensive, but still charged me for the tall one. I have been trying for two days to reach anyone in customer service but to no avail.
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User's recommendation: Don't buy from them.

Michael D Cnl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order status

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Shop Beer Gear - Order status
Waiting on shipment. Order number SBG212379 Having trouble contacting anyone at customer service and have not received any emails about order
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Preferred solution: Deliver product or service ordered

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