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I ordered a used airbag control module from Shokan, and once I received it and took it to my Audi-certified-and-trained mechanic with over 31 years' experience, he told me that Shokan had sold me a module that wasn't, in fact, compatible with my 2001 Audi A4 Quattro. I...
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1.6
I didn't like
  • Refund policy
  • Customer service
#595216
Reply to reviews
Ordered a very specific part (airbag control module) for my 2001 Audi A4 Quattro. They then sent me one that once my Audi-certified-and-trained mechanic tried to install, told me that they (Shokan) basically sold me the incorrect part. Tried to return it by of course...
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Tried to call and inquire about a part. I wasn't sure about some of the car information. After a few back-and-forth questions, the OWNER OF THE COMPANY became verbally abusive, shouted at me over the phone, and hung up. I called back, and got the same treatment without...
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1.0
I didn't like
  • Extreme rudeness
#579921
Reply to reviews
If you get a defective part they are very little help. I ordered a part and paid to have it installed at the local Audi dealer. The part was defective. Called Shokan and got zero help or customer service. They will only exchange the part so now I get to pay the Audi...
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Well you would think someone who has been in business for 35+ years would treat someone better than this. But it is 2012 and I guess times have changed. Called for some parts and when describing what I needed I was interrupted several times....So i politely asked if I...
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Contact Shokan

Headquarters Address:
New York City, NY, 12494
West Shokan , NY 12494
Phone:
(800) 255-2834
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