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I already made a call to cancel my membership on Feb 6. Then several days later I checked my email and found out my card was charged on Feb 10. I cannot make repeated calls, esp when the call took more than 8 min (FYI the first few minutes u have to answer automatic machines) and I still didn't get what I want. The girl just kept talking offering this and that, I said I want to proceed with cancelling the membership NOW. The call was cut but I...
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1.3
#1007928
Today I tried to call and cancel my membership with Shoedazzle, while I was on the phone with customer service I couldn't get her to cancel my VIP membership. I asked several times and she kept telling me I should keep my membership and she was talking to other people around her and laughing while I was on the phone WORST customer service ever. She took so *** long and kept laughing while she was on the phone. She was laughing every time she...
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#1004970
I used shoedazzle once or twice in 2015. I cancelled my subscription because the items that I purchased were cheaply made. So, I checked my credit card on January 12th 2017 to find out they deducted 39.95 from my credit card. I immediately called to get a refund. Even though the girl I spoke with was rude as ***, I was able to get a refund processed. She told me that it would take 5-7 business days to get the money back. Today, I called because...
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Anonymous

Anonymous Am about to cancel my account because this is ridiculous how they take that much money.

1.0
#1002382

Shoedazzle Membership Review

#1004569
Unethical. I was a charged monthly membership fee without having any clue I signed up for that, should be illegal because I really read what I was signing up for and it made no mention of this.
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Short Review for February 03, 2017, Other

#1002235
Who long do it take gor my shoes to come to my hous
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Shoedazzle Shipping Service Review

#983301
I ordered a pair of boots, that I NEVER received. I called and was basically told it's not their problem!!!! It's a scam.
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Shoedazzle Customer Care Review

#978305
1.0
I'm never ordering anything from this company again. The customer service representatives are rude and uneducated. They will hang up the phone on you rather than ensure your service issue is taken care of and to avoid refunding you your money. Don't waste your time!
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Do not, I repeat, DO NOT throw away your money at shoe dazzle! This company will scam you out of your money! First of all, they give you a style quiz to pick out shoes they "think" you will like. Personally, I like to pick out my own *** shoes not have them preselected for me. Then on top of that, their sizes run small so when you return them, they refund you less than half of what you paid! WORST customer experience EVER!
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1.0
#987128
I called to find out I had two accounts, so I canceled them both. I continued to be billed for one account. When I called, they said that there were "no notes" about canceling the second account. Their error, so they're sending me a gift card which I will photocopy and return. I'm an attorney and would like to file a class action suit against them, much like the one filed in 2014. If you would like to be included, contact me at phender03@aol.com.
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#985232
To those of you thinking about ordering from shoe dazzle, or any other companies like them, just don't. I bought two pairs of boots from them in November, the black pair I got, the heel wasn't even fully attached, not to mention, this was a replacement pair from the ones I originally bought, because the ones I originally ordered never made it to my house, but then got sent back to them, when I called the next day..when the website said that they...
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2.5
I liked
  • Price
#984497
HORRIBLE SERVICE!!!! First time ordering some pair boots and u guys have to screw it up! I ordered it 8 days ago and u charge my account and then u cancelled my account YESTERDAY stating u are out of stock for the black ones and sending me some blue ones Which IS NOT THE COLOR I WANT!! and want to re charge my account to order the black ones!!!??? R U KIDDING ME???? What's wrong with u people!? ITS OBVIOUSLY YOUR SCREW UP and want to charge my...
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#975930
I was tricked into a subscription. After seeing that they charged my card each month of 39.95 I tried to quickly cancelled the subscription. They said that I couldn't cancel until I used the credit left on my account bc they couldn't refund me. I put a bunch of junk in my cart and go to check out only to find out that since I'm using my credit they billed me for I cannot get the promo sale prices and that I have to pay full price. So I sucked it...
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1.5
#975335
A year ago after I buy some pair of buts on shoedazzle I Call them to cancel My Account,they said My cancelation was ready and thanks for being a costumer, yesterday I had a Time to check My bank Account online and I found that they charge me $39.95 On december 9, what!?I havent buy anything from there since like a year, then I check last month and same,they were taking from my bank Account $39.95 ,every month Sincé I Call to cancel for 12...
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Anonymous

Anonymous Scammers

Contact Shoedazzle

Headquarters Address:
ShoeDazzle.com, Inc.
2501 Colorado Ave., Suite 325
Santa Monica, CA 90404
Phone:
(888) 508-1888
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Order two pairs of shoes, they were suppose to arrive at a max. of seven days later. Four days after ordering I receive an email explaining that my order was delayed because of orders made in black Friday, my order was put through on December 6, I am supposing they already knew my order was going to be delayed but did not notify me until four days later! Today is December 14 and my order has not been shipped yet! I called and it was a little...
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