Shockwave com
Shockwave com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shockwave com has a 3.6 star rating from 2 reviews and generally neutral sentiment; recent recommendations include requests to "Refund my money" and concerns noted in Shockwave com reviews.
Key Takeaways for Future Customers
- Expect mixed experiences with billing and account access when using subscription services.
- Contact customer service early about refunds or warranty claims for products like earbuds or flashlights.
Negative Feedback / Risk Areas
- Recurring complaints about unauthorized charges and difficulty cancelling subscriptions.
- Problems logging in, delayed responses to refund requests, and product malfunctions despite warranties.
Positive Feedback
Some long-term members praise access to games and puzzles and value continued membership benefits despite service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shockwave com has a 3.6 star rating from 2 reviews and generally neutral sentiment; recent recommendations include requests to "Refund my money" and concerns noted in Shockwave com reviews.
Key Takeaways for Future Customers
- Expect mixed experiences with billing and account access when using subscription services.
- Contact customer service early about refunds or warranty claims for products like earbuds or flashlights.
Negative Feedback / Risk Areas
- Recurring complaints about unauthorized charges and difficulty cancelling subscriptions.
- Problems logging in, delayed responses to refund requests, and product malfunctions despite warranties.
Positive Feedback
Some long-term members praise access to games and puzzles and value continued membership benefits despite service issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billing
- - I have been charged monthly for a long time.
- - I do not use Shockwave.
- - I request reimbursement and to stop the monthly charges.
I have been charged monthly for a very long time. I do not even use Shockwave whatsoever.
I would like some reimbursement and would like you to stop billing me every month like you have been. Thank you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShockwave headphones not operating properly
- - The left earpiece button for calls or pause doesn’t work.
- - I have a 2-year extended warranty from 2022 through 2026.
My shockwave earbuds will not operate properly. will not turn off nor turn on functioning button.
The button on the left earpiece on that function to take phone calls or pause music does not function. The only thing I can do is turn my volume down. I've also done recommendation of wiping off moisture from areas. Wiping clean charger port connection.
I have an extended 2-year warranty bought in 2022.
Still that earpieces are warranty 2026. How to resolve this issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to access account
- - Cannot access my paid Shockwave account for a week.
- - I’ve emailed Shockwave.com many times but only automated replies.
I have been unable to access my account, which I pay for, for the last week. I have sent numerous emails to Shockwave.com to please reach out to me so that I can resolve this problem.
I have recieved only automated responses from the site. You're my last hope. I love playing Shockwave games and puzzles and have been a member for many years.
Can you help me resolve this issue. I just want to login.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy card is charged and I can’t even play unlimited.
They charged my card $20 and I can’t log onto my account.
You charged my card and Im not able to play unlimited or see what email the account is under because it wont let me log in.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute a withdrawal from my checkin account
Your company took money from my account and I want it refunded. Instead of sending me emails asking if it was dissolved study on giving my money back.
Billing
I can't play my games on Shockwave it says error so I'm trying to find out if my bill was paid in September, if not could you go ahead and take it out of my account thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute charge
I didnt sign up for anything with shockwave why am I being charged I would never in my life agree to paying $60 a yr for games , I want my money back
Preferred solution: Full refund
Philadelphia, Pennsylvania
For order i didnt place
I don't understand why I'm getting billed for something I've never subscribed to nor made a purchase I would like my money back and to take my card off your file
Spruce Grove, Alberta
Charged my account again after cancelling
- - The reviewer says the business is juvenile and unprofessional.
- - They spent hours trying to cancel, were billed $28, and no one returned their calls.
I find your business very juvenile where is the professionalism your customers deserve ! I have spent more than a few hrs trying to discuss cancelling my membership before you debited my bank account for $28.00 a few months back and that never happened ! No one returned my call I let it go last time not this time you are not getting g another $28.0
User's recommendation: Refund my money
I'm trying to find out when my delivery of this shock wave flash light comes
I havent received it and I order it last week so Im trying to find out when will I get this product cause took the amount out of my account.
Preferred solution: Deliver product or service ordered
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