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Inferior craftsmanship

I have been a musician for over 40 years. My sweet wife made the mistake of buying a custom; one of; made-while-you-wait Valentine's Day present for me. This, in the form of a music motif earring from Shipley's Fine Jewelry located in Hampstead, Maryland. It looked very nice in the jewelry box and cost her a small fortune for the custom work, but the second time I tried to put it in my ear the thin stem bent like a rubber band. Upon further examination I could see were the stem weld had begun to tear away from the earring itself. I did not want to try to straighten it myself for fear it would snap off like a dried toothpick. When I returned the broken item to the store the female behind the counter could not have been the least bit interested. She refused to give me my money back, did not so much as offer to fix the broken item, and then started giving me an attitude about it! Don't buy anything from this Hampstead, Maryland store. The owner of this establishment, Seth Shipley (whose so-called craftsmanship, we now find, leaves much to be desired) couldn't care less about his customers' satisfaction. Waste your time (or money) on their inferior products and lack of customer service at your own risk! William Stanley Hampstead, Maryland
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ID
#222608 Review #222608 is a subjective opinion of poster.
Location
Littlestown, Pennsylvania

About

Summary

Shipleys Fine Jewelry has specialized in the art of handcrafted custom jewelry with the leadership of over 20 years of combined dedicated service. The company is owned by Seth Shipley and located in Hampstead, MD. Shipleys Fine Jewelry sells engagements rings, diamonds, pearls and other gem stones. It provides such services as custom design, ring sizing, resetting and restyling old to new, chain repair, watch batteries, pearl stringing and some others. The main line of Shipleys Fine Jewelry products is the collection of Wedding and Bridal Rings. The rings are available in different metals: white gold, yellow gold or platinum; and with varied stones of different color array.

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