Ship Overseas

I am typically a very positive, easy going, non-critical, flexible person. But I just have to warn others that my dealings with this company in trying to ship a car from the US to Costa Rica was the WORST EXPERIENCE EVER with any business.

1) The information, logistics, pricing they gave me was constantly changing in very significant ways.

Example; my drop off point was 1st Long Beach, CA, then San Jose, CA, then Freeport, TX! 1st it was to be shipped in a shared container, then a private container, and lastly trucked uncovered to TX. The pricing changed each time.

2) I tried and tried to communicate I needed at least 2 days advance notice of the pickup appointment because I live 4 hours from the agreed upon pickup point and can't just disconnect from my clients and run. But out of the blue...

I kept getting calls from angry truck drives saying they were at the pickup spot (Now!) and where was I?. I had to repeatedly explain their call was the 1st I'd heard of an appointment being made, and urged them to complain to Ship Overseas.

3) Miron the owner and Kendra the coordinator, despite constantly changing their information to me, were nasty and completely inflexible of my needs as a customer. They have 1 approach, take it or leave it. And if you don't like it.

Go F yourself. Nice.

4) All I asked was 2 days advanced email notice of the pickup appointment. We tried 4 times, and not once did I get notified of a pickup appointment. But you bet, within hours AFTER each missed appointment (and angry drivers call), Kendra would send me an email nasty gram scolding me for not making the appointment (What appointment Kendra?!).

5) I was trying to ship my car to Costa Rica ASAP because it is a donation to a Costa Rican friend whose business urgently needed the money.

Thanks to Ship Overseas, 2 months was wasted and I still have the car.

And now, we're facing December which is basically closed to business in CR shipping for the entire month.

These people are brainless and crude. Find another carrier and spare yourselves the delay and aggravation.

Date of experience: November 17, 2023