ShineOn

Bad customer service never got an email back and when I called the number went to message stating voice mail full

I am having trouble integrating my ShineOn account into Shopify. I need assistance with this matter since I am stuck from opening my store. I hope someone can contacted me to walk me through on the next steps. I hope to hear back soon. Thank you in advance.

I'm not sure what happened I've only received the one set of dog tags for my son but I paid for two. One was for my daughter.

I placed an order and I still waiting on confirmation on when I get my order I have reach out 4 time still dont no where my order is.

I keep having an error that says weve noticed youve changed your email on Shopify store. You may update your email registered with the app here. When I click app here it opens a new page showing my correct email. I never changed my email. After re-typing in my email and clicking the connect Etsy button I then click allow access and it says the sink from Etsy was successful. But then I go back into the product and I still keep getting the email registered error. I would like for someone to reach out to me that can help.

Shineon.com has earrings I ordered (https://www.shineon.com/products/fishing-hook-earrings?variant=141********) - I waited over 5 weeks to get them and when I got them, one was great and the other one was distorted/stretched. So I sent them an email indicating this and they told me: "By the information you have provided on this item, there does not appear to be any defect or quality concerns." They are attempting to disregard their lack of quality and workmanship by dismissing my complaint - I paid over $50 for these and they should BOTH BE THE SAME SIZE AND WORKMANSHIP. I've attached a photo so anyone can CLEARLY see they are NOT the same! I told them they better get me a replacement or I take legal action - I will not tolerate this!