Having trouble syncing my products to Etsy

I keep having an error that says weve noticed youve changed your email on Shopify store. You may update your email registered with the app here. When I click app here it opens a new page showing my correct email. I never changed my email. After re-typing in my email and clicking the connect Etsy button I then click allow access and it says the sink from Etsy was successful. But then I go back into the product and I still keep getting the email registered error. I would like for someone to reach out to me that can help.
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ID
#3224748 Review #3224748 is a subjective opinion of poster.
Location
Clarksville, Tennessee
New Reviewer

Incompetent and Disrespectful!

Shineon - Incompetent and Disrespectful!
Shineon.com has earrings I ordered (https://www.shineon.com/products/fishing-hook-earrings?variant=141********) - I waited over 5 weeks to get them and when I got them, one was great and the other one was distorted/stretched. So I sent them an email indicating this and they told me: "By the information you have provided on this item, there does not appear to be any defect or quality concerns." They are attempting to disregard their lack of quality and workmanship by dismissing my complaint - I paid over $50 for these and they should BOTH BE THE SAME SIZE AND WORKMANSHIP. I've attached a photo so anyone can CLEARLY see they are NOT the same! I told them they better get me a replacement or I take legal action - I will not tolerate this!
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ID
#1261049 Review #1261049 is a subjective opinion of poster.
Cons
  • What i received and the dismissal of my legitimate complaint
Reason of review
Damaged or defective
Loss
$25
Preferred solution
Deliver product or service ordered

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