New Reviewer

Empire auto detailers Beltsville

This is the worst auto car detailing ever, I purchased the deal on groupon and paid over 50$ for auto detailing, I was supposed to call the company to book an appointment to go in for the wash,they booked me for the wrong time and when I wanted to go in for the car wash, they said I would be required to pay the entire amount again. The man on the phone was extremely rude and even used some profanities, I tried to explain that someone on the other line gave me the wrong details, he told me that was my business and if I was still interested in a car wash, I needed to pay the entire amount all over again and book an appointment. Please dont ever book this deal on groupon, there are many other detailing companies with better customer service. Worst service on the phone, I did not even make it to the shop yet I was charged well over 50$.
View full review
ID
#952309 Review #952309 is a subjective opinion of poster.
Location
Beltsville, Maryland
Service
Shine My Ride By Empire Auto Detailers Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article