Sherwood Bedding Group
Sherwood Bedding Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating based on 1 review; consumers are mostly dissatisfied; 100% unfavorable distribution; price level reported as high; complaints focus on customer service and product diversity.
Positive Feedback
The single reviewer noted the product purchase details and warranty interaction, providing clear information for Sherwood Bedding Group reviews despite dissatisfaction.
Negative Feedback / Risk Areas
- Reports of mattress sagging, lumps, and loose fibers leading to product failure and warranty denial.
- Unresponsive customer service with unanswered calls and no follow-up from retailer or manufacturer.
- High price level noted relative to perceived product quality, raising Sherwood Bedding Group customer complaints about value.
Key Takeaways for Future Customers
- Inspect mattress within warranty limits and document sagging and defects before filing a claim.
- Expect potential challenges with warranty resolution and limited manufacturer responsiveness.
- Consider comparing alternatives and verify return policies and customer service responsiveness before purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating based on 1 review; consumers are mostly dissatisfied; 100% unfavorable distribution; price level reported as high; complaints focus on customer service and product diversity.
Positive Feedback
The single reviewer noted the product purchase details and warranty interaction, providing clear information for Sherwood Bedding Group reviews despite dissatisfaction.
Negative Feedback / Risk Areas
- Reports of mattress sagging, lumps, and loose fibers leading to product failure and warranty denial.
- Unresponsive customer service with unanswered calls and no follow-up from retailer or manufacturer.
- High price level noted relative to perceived product quality, raising Sherwood Bedding Group customer complaints about value.
Key Takeaways for Future Customers
- Inspect mattress within warranty limits and document sagging and defects before filing a claim.
- Expect potential challenges with warranty resolution and limited manufacturer responsiveness.
- Consider comparing alternatives and verify return policies and customer service responsiveness before purchase.
Bad Product from Sherwood Bedding Group-Limited-Oasis Resort King Mattress
- - Sagging up to 1.25 inches with a center lump.
- - Wedge shape with voided head/foot supports and fibers.
- - Warranty denied for sag under 1.5 inches; other issues not covered.
So HAPPY to get rid of the Sherwood mattress, but warranty would have restored my faith in the mattress business. A new mattress arrived today and hope this will be a better choice, serta perfect sleeper- springview- king.
I purchased a king size mattress from Mattress Firm in Pembroke Pines May 2013. Within the first year noticed significant sagging of up to 1.25", lump in center, floating long thin fibers from the mattress, and the mattress is generally shaped like a wedge with voided space/supports at head and foot areas.
Inspection from Mattress Firm (I paid $25 fee) did not approve my claim due to not meeting the minimum of 1.5"+ for sagging, but they did not accept any of my other complaints (apparently not covered in warranty).
My attempts to call the Sherwood Bedding company have gone unanswered and my recent call to Mattress Firm's manager of customer service has resulted in no return call. BAD PRODUCT and warranty does not take other issues into consideration.
- No response after calls and emails
Preferred solution: Price reduction
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Very true same issue!!