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I have an interior paint job in progress using Promar 200 latex eggshell paint. The drywall was floated by a drywall man, premered and painted with two coats. It bubbled so my painters sanded and primed again with Kildz. Guess what? It bubbled again. I called for a rep yesterday, gave the store the batch number and am awaiting satisfaction. I had to shut the job down. We have been without half our house for three weeks with no end in sight....
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#1001486
Zero Customer Service from this dreadful woman who was agressive arrogant and totally unhelpful......The Paint was paid for in advance (over $700.00) but The Manager was Totally unwilling to keep the paint for a few days.....it was against company Policy (Really!?!) and she would be sacked if the Paint was not picked up within a week of payment......what Planet is she on to be unwilling or unable(?) to accommodate a simple request and if this is...
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Anonymous

Anonymous It is company policy at SW that all paint must be picked up or delivered the day it is paid for. It is actually because they are self insured and can be held responsible for d...

offconsumerpissed

offconsumerpissed What is hard to understand? Managers at Sherwin Williams stores in Poinciana Florida don't make national policy. You wanted her to lose her job to accommodate you? To pick up ...

2.0
I liked
  • Very little
  • Assistant was probably embarressed by her manager
#985945
Hello, We run an interior designing firm and for one of our esteemed client (CEO of an MNC) we had contacted "Miss Shubha" from "Saaketh Enterprise" for texture paint job work. She kept on promising us the material + contractors for work for about a week, making false promises, in the end only to tell us that they cant arrange it. We for sure did not expect such a response from Sherwin dealers, lot of our calls went unanswered while we were...
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1.0
I didn't like
  • Customer service or product
#980278

Sherwin Williams Customer Care Review

#982877
Stop in at Sherwin-Williams in Fremont Ohio instead of greeting me her first thing was I just waxed the floor over there don't dirty it up please in a condescending tone what a nasty b**** will never do business there again!
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Sherwin Williams Manager Review

#936229
Manager in el dorado arkansas named natalie does drugs and is a complete *** and i want her fired i am a contractor and i will never use her store if she works there again
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Sherwin Williams Paint Review

#912695
1.4
Took 3 coats to cover a light tan paint roller marks brush marks .room was painted 3 years ago with a single coat of WalMart paint .will not waist my money on this paint again .
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Sherwin Williams Customer Care Review

#865180
Staff at Waite Park Mn store are always laughing and joking around. Great guys if you want to party, but pretty much wothless if you want your questions answered or paint mixed on time or the correct color. Manager is AWOL most of the time. If you buy paint in the midwest, check out Diamond Vogel. They know how to get stuff done and really look out for the customer.
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I purchased a gallon of paint . At the store in Vernon Tx. After opening and painting a small spot on the wall . It was too dark . So i took it back to the store . After they tried to lighten it ! The color still wasn't to my liking . They stated that they couldn't mix another can . So i called another store 50 miles away ! And i told them exactly what had happened. They told me too bring it right on in . That they would help me. Because it...
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#956341
I was going to sherwin Williams paints store in 7514 Highway 78 Sachse, TX 75048 United States. And they always set up free paint sticks and free five gallons. So I took a five full of paint sticks and 2 five gallons. Manager aproches to me very angry asking why was I taking all of the paint sticks. So I told the manager I was sorry and he still replied to me in a very rued way. I really felt embarrassed because their was customers all around...
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Anonymous

rr you should feel embarrassed. think the idea was for people to take 1 or 2 sticks and maybe 1 bucket. You were to cheap to buy supplies

4.6
#956232
I used the $52.00 a can paint. It is not good quality. Very thin-it dripped all over the place and my walls are multicolored with lighter patches even after 2 coats and after priming the walls white first. I tried to touch the light areas up and it still not help darker it as it normally would a bit. it is still lines of lighter paint especially around the edges-which were painted 3 times. the first coat was rolled twice due to seeing the...
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3.7
I liked
  • Friendly staff
I didn't like
  • Paint quality
#955257
I purchased a gallon of primer color matched about 1-1/2 weeks ago(first week of November). When I opened the paint can it was like uncorking champagne. The can was too full and not shaken enough to mix colors. I had white and tan swirls. I tried to put the lid back on to return to the store and it was so full paint oozed out everywhere and I could not get the lid on securely. I put the can in another larger bucket to return to the store. Upon...
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#955248
Painted all trim in my entire home with top grade Sherwin Williams paint approximately 5 years ago. Still tacky today. Windows all stuck shut even after repeatedly unsticking them every season, items still stick to windowsills. What up? Very disappointed in St Louis
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Anonymous

Anonymous Did you use a non-blocking enamel?
Should be using proclassic, snapdry or solo for a tack free finish. Water based acrylic alkyd proclassic is my favorite. Even top grade ...

1.7
#953647
Had deck professionally cleaned. stain applied by a professional. Finished job May 16, 2016. Two weeks later the part exposed to the elements was completely black. Deck was still tacky to the touch. This is mid October and part that is under roof is still tacky. The black is not mold. Because it never sealed, the water was absorbed by the wood and the stain separated and turned black. The store offered to reimburse us for the cost of the stain...
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Contact Sherwin Williams

Headquarters Address:
The Sherwin-Williams Company
101 Prospect Ave, N.W.
Cleveland, Ohio 44115-1075
Phone:
(216) 566-2200
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Companies similar to Sherwin Williams

I bought yesterday 4 gallons of EMERALD paint I ask for one coat coverage . Well it is not one coat coverage . And EMERALD Has a very high odor of ammonia ! We cannot use EMERALD paint indoors. I tried to return this 50. Dollar a gallon paint to south high street but they will not take return paint . I also felt that EMERALD paint was highly recommended by the mellenial that works there . She thinks I used the wrong roller that I also bought...
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Anonymous

Anonymous All paints have smell even the 0 voc so its recommended to have good ventilation. All sherwin williams paints from what i know do not cover in one coat. I am not sure where cu...

#936672