Shermag
Shermag Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shermag has a 2.5 star rating from 2 reviews with mostly dissatisfied customers reporting slow or no responses and difficulty obtaining replacement parts or exchanges.
Key Takeaways for Future Customers
- Check recent Shermag reviews and document customer service contacts before ordering.
- Expect potential delays when seeking replacements, refunds, or parts.
Negative Feedback / Risk Areas
- Repeated nonresponse to phone calls and emails reported.
- Difficulty getting replacement parts or exchanges and concerns about refunds and cancellation policy.
- Perceived high price level relative to service.
Positive Feedback
Some customers liked product comfort and value for specific items despite broader service and parts issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shermag has a 2.5 star rating from 2 reviews with mostly dissatisfied customers reporting slow or no responses and difficulty obtaining replacement parts or exchanges.
Key Takeaways for Future Customers
- Check recent Shermag reviews and document customer service contacts before ordering.
- Expect potential delays when seeking replacements, refunds, or parts.
Negative Feedback / Risk Areas
- Repeated nonresponse to phone calls and emails reported.
- Difficulty getting replacement parts or exchanges and concerns about refunds and cancellation policy.
- Perceived high price level relative to service.
Positive Feedback
Some customers liked product comfort and value for specific items despite broader service and parts issues.
Media from reviews
Tupelo, Mississippi
Need bolts
They refuse to answer the phone and or call me back after multiple voicemails I just need some *** bolts man
New cushions
I would like to order new cushions for my rocker and ottoman that I purchased from you. Please get back to me my number is 917-440-**** in the United States
Preferred solution: New cushions
Hawthorne, California
End table
Just trying to find a replacement. Any leads how to acquire one? Looking online but can't find any other company information?
User's recommendation: Write down customer service numbers and file them.
Rocker bearing broken
They never responded or acknowledge my issues Sent several email but no response Dont understand why company doesnt care
User's recommendation: Don’t bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGift -- internet doesn't work
I cant get on site to get my gift. I would be happy with Amazon gift certificate or car phone mount . Satisfied with pillows but frustrated trying to get my gift.
Preferred solution: My free gift, the Amazon gift certificate or car phone mount.
Defective item
- - The chair looks defective and pushes the sitter forward.
- - It is uncomfortable and I’d like this resolved, possibly with an exchange.
Recently got this chair as gift. The chair looks defective as it is very forward and pushes the person sitting on it forward versus letting a person lean back as what these chairs normally do.
It’s extremely uncomfortable to sit on and using the foot rest doesn’t help. It does not feel right sitting in this chair
I would like to have this taken care of and possibly exchanged.
Thanks in advance
Preferred solution: Exchange
Missing parts
- - Missing Part E (the two middle wood braces) for rocker Model #37427KD; customer requests Part E x2 to assemble.
I received one your rockers Model #37427KD
upon opening the box and going through it all I noticed that part E
the 2 Middle Wood Braces are missing.
Could you please send me Part E x2 so that I can put my chair together.
Thank you! Verba Yoder 13405 Harrison Rd Apple Creek OH 44606
Need parts to fix glider
- - Glider broke; needs replacement parts for item 37179CB.02.0185.
- - Please contact us to confirm needed parts and cost for rocker bottom repair.
Our glider broke and we are trying to get replacement parts. The item number is 37179CB.02.0185.
We basically need to repair the bottom of the rocker. Please contact us to we can find out what we need and how much it will cost.
The glider has been broke for a year. No one will help us with parts, or let us replace it with a new one without cost.
Please help us.
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Shermag is out-of-business.
Shermag is out-of-business.