Need bolts

They refuse to answer the phone and or call me back after multiple voicemails I just need some *** bolts man
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ID
#3566352 Review #3566352 is a subjective opinion of poster.
Location
Tupelo, Mississippi
New Reviewer

New cushions

I would like to order new cushions for my rocker and ottoman that I purchased from you. Please get back to me my number is 917-440-**** in the United States
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ID
#3000707 Review #3000707 is a subjective opinion of poster.
Preferred solution
New cushions

End table

Just trying to find a replacement. Any leads how to acquire one? Looking online but can't find any other company information?

User's recommendation: Write down customer service numbers and file them.

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ID
#2973631 Review #2973631 is a subjective opinion of poster.
Location
Hawthorne, California

Rocker bearing broken

They never responded or acknowledge my issues Sent several email but no response Dont understand why company doesnt care

User's recommendation: Don’t bother.

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ID
#2813302 Review #2813302 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Gift -- internet doesn't work

I cant get on site to get my gift. I would be happy with Amazon gift certificate or car phone mount . Satisfied with pillows but frustrated trying to get my gift.
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ID
#2551696 Review #2551696 is a subjective opinion of poster.
Preferred solution
My free gift, the Amazon gift certificate or car phone mount.
New Reviewer

Defective item

Shermag - Defective item
Recently got this chair as gift. The chair looks defective as it is very forward and pushes the person sitting on it forward versus letting a person lean back as what these chairs normally do. It’s extremely uncomfortable to sit on and using the foot rest doesn’t help. It does not feel right sitting in this chair I would like to have this taken care of and possibly exchanged. Thanks in advance
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ID
#1701219 Review #1701219 is a subjective opinion of poster.
Product
Shermag Chair
Reason of review
Damaged or defective
Preferred solution
Exchange

Missing parts

I received one your rockers Model #37427KD upon opening the box and going through it all I noticed that part E the 2 Middle Wood Braces are missing. Could you please send me Part E x2 so that I can put my chair together. Thank you! Verba Yoder 13405 Harrison Rd Apple Creek OH 44606
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ID
#1502782 Review #1502782 is a subjective opinion of poster.
Product
Shermag Recliner
New Reviewer

Need parts to fix glider

Our glider broke and we are trying to get replacement parts. The item number is 37179CB.02.0185. We basically need to repair the bottom of the rocker. Please contact us to we can find out what we need and how much it will cost. The glider has been broke for a year. No one will help us with parts, or let us replace it with a new one without cost. Please help us.
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ID
#1434135 Review #1434135 is a subjective opinion of poster.
Location
Fort Wayne, Indiana

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